Resident Care Case Manager

PACS Group; Escondido (CA); On-site; USD 65,000 - 95,000; Full time

Job summary

PACS Group in Escondido, CA seeks a dedicated healthcare professional to coordinate care and develop plans of care in collaboration with residents, families, and clinicians. You will participate in daily rounds, monitor patient status, and ensure documentation accuracy while working within cost-conscious care delivery.

The role emphasizes resident-centered care and teamwork. The ideal candidate holds a bachelor’s degree in Social Work or related field, with preferred CCM certification and

Qualifications

• Bachelor’s degree in Social Work, Human Services, Nursing, or related field preferred.
• Prior healthcare, case management, or social services experience preferred.
• Knowledge of Medicare, Medi-Cal, and Medicaid programs.
• Familiarity with PCC (PointClickCare) or other EMR systems preferred.
• CCM certification is a plus.

Responsibilities

• Communicate regularly with residents and families about Plans of Care, PT, OT, and other treatment protocols.
• Attend and participate in morning meetings to facilitate team communication.
• Monitor and adjust residents’ statuses based on changing needs.
• Complete documentation as required.
• Coordinate care with residents, providers, facility financial services, and third‑party payers.
• Oversee admissions and discharge activities.
• Relate positively with residents, families, staff, and professionals.

Skills

Communication skills

Time management

Organizational skills

Compassionate demeanor

Interpersonal skills

Education

Bachelor’s degree in Social Work or related field

CCM certification preferred

Tools

PCC / EMR systems

Job description

PACS Group in Escondido, CA seeks a dedicated healthcare professional to coordinate care and develop plans of care in collaboration with residents, families, and clinicians. You will participate in daily rounds, monitor patient status, and ensure documentation accuracy while working within cost-conscious care delivery.

The role emphasizes resident-centered care and teamwork. The ideal candidate holds a bachelor’s degree in Social Work or related field, with preferred CCM certification and