Resident Billing & Finance Lead

Wisteria; Woodland (CA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Excellent benefits

PTO and holidays

Tuition assistance

Wellness program

Meal program

Job summary

Wisteria at Warner Center is seeking a Billing and Accounting Services Coordinator to join our founding team in Woodland Hills, California. You will manage resident billing, accounts receivable, and related accounting tasks across the continuum of care, working with residents, families and departments to ensure accuracy and service quality.

We offer a strong benefits package, including medical/dental/vision, flexible spending accounts, a Safe Harbor 401(k) plan with company match, PTO, holidays,

Qualifications

• Two years of experience in resident billing, accounts receivable, or related accounting functions within a CCRC or similar environment.
• Experience with resident billing and accounting platforms (PointClickCare, Revspring, etc.).
• Excellent attention to detail, time management and organizational skills.
• High school diploma or equivalent required; coursework or experience in accounting preferred.
• Strong hospitality skills with the ability to communicate effectively with residents, families, and interdisciplinary teams.

Responsibilities

• Input monthly resident billing charges for Residential Living, Assisted Living, Memory Care, and Skilled Nursing units (excluding third-party insurance billing).
• Maintain and reconcile third-party billing adjustments to Private pay invoices.
• Produce accurate resident private pay billing statements by the first business day of the month for Residential Living and by the second business day for the Health Center.
• Verify resident contracts, demographics, rates, and any changes to rates before billing.
• Establish and maintain positive relationships with residents and/or responsible parties regarding billing and collections.
• Prepare daily bank deposits and post cash receipts to resident accounts daily.
• Process resident refunds, credits or account corrections within refund timeframe promptly and accurately.
• Complete the full collection process for all private-pay residents in accordance with CCRC policies and procedures.
• Act as lead or backup for Medicare Part B insurance verifications, PointClickCare entry, and financial form completion.
• Resolve billing discrepancies and inquiries promptly.
• Perform other duties or special projects assigned by the supervisor.
• Ensure adherence to HIPAA for Health Center residents.

Skills

Hospitality

Communication

Time management

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Tools

PointClickCare

Revspring

Job description

Wisteria at Warner Center is seeking a Billing and Accounting Services Coordinator to join our founding team in Woodland Hills, California. You will manage resident billing, accounts receivable, and related accounting tasks across the continuum of care, working with residents, families and departments to ensure accuracy and service quality.

We offer a strong benefits package, including medical/dental/vision, flexible spending accounts, a Safe Harbor 401(k) plan with company match, PTO, holidays,