Resident Automation Technician II

Kids for the Future; Aurora (IL); On-site; USD 52,000 - 66,000; Full time

Job summary

TGW Systems Inc. in Aurora, IL is seeking a Resident Automation Technician II to support automation topics on customer sites. The role emphasizes troubleshooting, hands-on repair, and maintaining professional client relations as part of Lifetime Services.

The position is onsite at the customer location in Aurora, IL with a Friday-Monday night shift. Requires high school diploma and 2+ years of industry experience; associate degree or technical certificate is preferred.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Minimum two years' experience maintaining, troubleshooting, and repairing equipment.
• Experience with HMI/SCADA and reading engineering drawings.
• Proficient in MS Office; strong communication and problem solving.
• Experience with conveyors, AS/RS, and shuttle systems preferred.

Responsibilities

• Resolve customer equipment issues quickly and practically.
• Complete work orders and maintenance on automated equipment onsite.
• Maintain conveyors, cranes, shuttles, scale checks, and carton-opening systems.
• Adhere to health and safety standards and regulations.
• Optimize automation performance to meet KPIs; interface with the customer as needed.
• Monitor spare parts inventory and collaborate with Lifetime Services team.
• Perform other duties as assigned.

Skills

HMI/SCADA

Drawings interpretation

Attention to detail

Customer service

MS Office

Conveyors/AS/RS

Profibus/Profinet

Education

High School Diploma

Associate degree

Technical Certificate

Job description

• Location 2810 Duke Parkway,Aurora, IL, 60502,United States
• Employee Type FT Non-Exempt
• Required Degree High school

The Resident Automation Technician II supports our customer on all automation-related topics. This position requires a broad-based electrical and mechanical skillset and a proactive approach to improve the site’s performance through trouble-shooting and hands-on repair. Based at our customer sites, the Resident Automation Technician II must represent the TGW image and ensure that a professional relationship with the client is developed and maintained.

This position is onsite at our customer location in Aurora, IL

Shift: Friday-Monday 4:00p - 3:00a

DUTIES AND RESPONSIBILITIES

• Resolve customer equipment issues as quickly and practically as possible.
• Complete work assignments and the associated work orders as assigned.
• Complete maintenance activities pertaining to the automated equipment onsite, including conveyors, cranes, shuttles, scale checks, and carton-opening systems.
• Adhere to the highest quality standards, while always ensuring compliance with health and safety legislation.
• Optimize automation efficiency and performance to ensure delivery of contracted KPIs. Interface with the customer as needed to support operations.
• Monitor and maintain the site spare parts inventory, as applicable.
• Collaborate with the broader TGW Lifetime Services team to track, document, and communicate issues and lessons learned.
• Perform other duties as assigned.

Requirements

Education: High school diploma or GED required. Associate degree or Technical Certificate preferred.

Experience: Minimum two (2) years of demonstrated experience maintaining, troubleshooting, and repairing equipment in industrial, warehousing/distribution, or related environments.

Skills & Abilities

• Familiarity with Human Machine Interface (HMI) and/or Supervisory Control and Data Acquisition (SCADA) experience.
• Ability to interpret engineering drawings for use in diagnostics.
• Thorough attention to detail and demonstrated problem-solving ability.
• Excellent communication skills and customer service skills
• Proficiency with Microsoft Office Suite (Outlook, Teams, Excel, Word, etc.)
• Previous experience troubleshooting and repairing material-handling conveyors, AS/RS, and shuttle systems preferred.
• Experience with Profibus and Profinet preferred.

Physical Requirements

• Ability to stand and walk around industrial and/or warehouse environment for prolonged periods of time.
• Ability to lift up to 50 pounds at a time.
• Ability to operate computers, tablets, phones, and other electronic devices.
• Visual and auditory abilities to work safely with and around moving and/or motorized equipment, machinery, parts, and electricity that require safety protocols
• Ability to move and use muscles for extended periods of time without fatigue.
• Ability to climb ladders, bend, or crawl into awkward spaces.
• Ability to communicate regularly with others verbally and in writing.
• Ability to tolerate exposure to job site temperature fluctuations due to seasonal weather in geographic region.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions.

Other Requirements

This position requires work at TGW customer sites. TGW’s customers may require background checks before accessing their sites. Refusal to participate in a customer-required background check may result in a customer barring access and a subsequent reduction in work.

Equal Opportunity Employer

TGW Systems Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.