Resident Advocate & Social Services Coordinator

exploreourcareeropportunities; Virginia (MN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, and vision insurance

401(k)

Paid time off and holidays

Job summary

Windsor Grove Health and Rehabilitation is seeking a qualified Social Services Assistant to support residents and families during admission, assess needs, coordinate services, and assist with discharge planning. The role emphasizes compassionate, resident-centered care and collaboration with the care team.

Responsibilities include evaluating social needs, facilitating access to Medicare-related resources, and maintaining confidentiality while improving social services for better resident

Qualifications

• High school diploma or equivalent required.
• 1+ year in long-term care preferred.
• Ability to assess resident needs and coordinate discharge planning.
• Knowledge of Medicare processes a plus.
• Strong interpersonal, communication, and problem-solving skills.
• Compassionate, resident-focused mindset with attention to detail.

Responsibilities

• Meet with residents and families during admission to review directives, rights, and policies.
• Conduct social service evaluations to identify residents' needs.
• Coordinate or arrange social work services as needed.
• Assist with financial planning and connect residents to relevant programs.
• Keep families informed about updates and care level changes.
• Collaborate with facility staff on resident concerns.
• Maintain confidentiality of health information and report violations.
• Assist residents and families with discharge planning.
• Drive improvements in social services for better outcomes.

Skills

Interpersonal skills

Communication

Problem-solving

Compassionate

Discharge planning

Education

High school diploma or equivalent

Job description

Windsor Grove Health and Rehabilitation is seeking a qualified Social Services Assistant to support residents and families during admission, assess needs, coordinate services, and assist with discharge planning. The role emphasizes compassionate, resident-centered care and collaboration with the care team.

Responsibilities include evaluating social needs, facilitating access to Medicare-related resources, and maintaining confidentiality while improving social services for better resident