Resident Advocate & Care Coordinator

Elderwood; Boston (MA); On-site; USD 31,000 - 39,000; Full time

Job summary

Parkway Health and Rehabilitation Center is seeking a dedicated Social Worker to advocate for residents and support families through transitions. You will assess emotional and social needs, coordinate care with an interdisciplinary team, and help residents maintain independence and dignity in a compassionate, resident-centered environment.

The role emphasizes collaboration with nursing, rehabilitation, dietary, and administrative teams, ensuring the highest quality of life and adherence to

Qualifications

• Bachelor’s degree in Social Work or related field required (based on state requirements)
• Current Social Work licensure or certification required as applicable by state regulations
• Experience working with older adults, long‑term care, rehabilitation, or healthcare populations preferred
• Knowledge of psychosocial needs, care planning, and resident rights
• This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. English proficiency at an intermediate level or higher is required

Responsibilities

• Complete psychosocial assessments and identify residents’ emotional, social, and psychological needs
• Develop and implement individualized care interventions that support resident goals and quality of life
• Provide support and guidance to residents as they adjust to the nursing home environment
• Advocate for resident rights, dignity, independence, and personal choices
• Provide emotional support during challenging transitions and life events
• Assist residents and families with accessing appropriate community resources and services
• Participate as an active member of the interdisciplinary care team
• Collaborate with nursing, rehabilitation, dietary, administration, and other departments to support resident-centered care
• Participate in care planning meetings and quality improvement initiatives
• Assist with discharge planning and coordination of appropriate community services
• Provide education and support to residents, families, and caregivers regarding available resources and services
• Maintain accurate and timely documentation related to resident assessments, interventions, and progress
• Ensure compliance with applicable state and federal regulations and professional standards
• Support facility initiatives related to resident rights, quality improvement, and person-centered care
• Maintain confidentiality of resident information in accordance with HIPAA regulations

Skills

Compassionate approach

Strong communication

Interpersonal skills

Team collaboration

Assessment & problem-solving

Education

Bachelor's degree in Social Work or related field

Current Social Work licensure or certification

Job description

Parkway Health and Rehabilitation Center is seeking a dedicated Social Worker to advocate for residents and support families through transitions. You will assess emotional and social needs, coordinate care with an interdisciplinary team, and help residents maintain independence and dignity in a compassionate, resident-centered environment.

The role emphasizes collaboration with nursing, rehabilitation, dietary, and administrative teams, ensuring the highest quality of life and adherence to