Resident Advocate & Social Services Assistant

Greencroft Communities; Wayne (NJ); Hybrid; USD 31,000 - 40,000; Full time

Job summary

Greencroft Communities in Wayne, NJ seeks a compassionate Social Services Assistant to join our interdisciplinary care team. You will assist with admissions, develop care plans, coordinate residents and families, and ensure documentation and PASRR screenings are completed accurately.

You will work closely with the Director of Social Services to support residents’ rights, dignity, and independence, connect families with resources, and participate in care conferences.

Qualifications

• High school diploma or equivalent.
• Ability to complete the Social Services Designee Course within six months of hire.
• Strong communication, organization, and customer service skills.
• Ability to maintain confidentiality and handle sensitive information with professionalism.
• Basic computer proficiency and experience using Microsoft Office or similar software.
• Ability to work effectively with residents, families, healthcare professionals, and community agencies.

Responsibilities

• Welcome new residents and families by assisting with admissions and completing required paperwork.
• Conduct resident interviews and gather social history information.
• Help develop, update, and maintain individualized care plans.
• Complete documentation, assessments, progress notes, and required records accurately and on time.
• Support residents in exercising their rights, making informed choices, and maintaining dignity and independence.
• Coordinate discharge planning and connect residents with community resources and support services.
• Assist with advance directives and ensure documentation remains current.
• Monitor resident behavioral needs and collaborate with the care team on appropriate interventions.
• Participate in resident care conferences and interdisciplinary team meetings.
• Help maintain current social service resources and referral information.
• Assist the Admissions team with waitlist management, applications, assessments, and follow-up activities.
• Provide coverage for Admissions and the Director of Social Services when needed.
• Ensure PASRR screenings, documentation, and required tracking are completed accurately.

Skills

Communication

Organization

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Greencroft Communities in Wayne, NJ seeks a compassionate Social Services Assistant to join our interdisciplinary care team. You will assist with admissions, develop care plans, coordinate residents and families, and ensure documentation and PASRR screenings are completed accurately.

You will work closely with the Director of Social Services to support residents’ rights, dignity, and independence, connect families with resources, and participate in care conferences.