Resident Advocate & Care Coordination Specialist

Oakwood Gardens Care Center; Fresno (CA); In loco; USD 26.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Full-time employment

Medical, dental, and vision insurance

401(k) retirement plan

Life insurance

Paid time off

Training and professional development

Collaborative interdisciplinary team

Descrizione del lavoro

Oakwood Gardens Care Center is seeking a compassionate, organized Social Services Assistant to join our interdisciplinary team in Fresno, California. This full-time role supports residents' emotional, social, and psychosocial needs under the Social Services Director and contributes to care planning, discharge coordination, and family communication.

Responsibilities include documentation, care conferences, community referrals, and coordination with multiple departments to advocate for residents'

Competenze

• High school diploma or GED required.
• Associate or bachelor's degree in Social Work, Human Services, Psychology, Sociology, or related field preferred but not required.
• Previous healthcare, skilled nursing, long-term care, social services, or customer-service experience preferred.

Mansioni

• Assist the Social Services Director with planning, developing, implementing, and evaluating the facility's social services programs.
• Help identify and address residents' medically related social, emotional, and psychosocial needs.
• Support residents in achieving their highest practicable level of independence, self-care, and well-being.
• Assist residents and families with concerns related to illness, admission, disability, loss, anxiety, stress, and adjustment to facility life.
• Gather social and family information and assist with developing individualized social services plans.
• Complete required forms, reports, assessments, progress notes, and other documentation.
• Maintain regular social services progress notes that describe residents' adjustment and response to care plans.
• Participate in care conferences, interdisciplinary meetings, and discharge-planning discussions.
• Assist with discharge planning, including community services, medical equipment, transportation, placement, and agency referrals.
• Connect residents and families with appropriate community, health, welfare, and social services resources.
• Provide general information regarding Medicare, Medi-Cal, and other assistance programs.
• Schedule outpatient appointments and coordinate on-site ancillary services, including optometry, podiatry, dentistry, and psychiatric services.
• Coordinate social services activities with Nursing, Rehabilitation, Activities, Dietary, Business Office, and other departments.
• Communicate professionally with residents, families, physicians, employees, community agencies, and outside providers.
• Participate in community planning related to residents' and families' needs.
• Assist with developing and updating department policies and procedures.
• Support departmental orientation and in-service education related to residents' emotional, medical, and social needs.
• Assist with identifying service concerns and recommending improvements.
• Participate in facility surveys and provide requested documentation as directed.
• Assist with departmental budgeting and resource planning.
• Advocate for residents' rights, dignity, preferences, and quality of life.
• Maintain the confidentiality of all resident information, including protected health information.
• Promptly report suspected abuse, neglect, fraud, grievances, or unauthorized disclosure of information.
• Perform additional duties as assigned by the Social Services Director or facility leadership.

Conoscenze

Communication skills

Organization

Time management

Compassionate

Discretion

Problem solving

Computer skills

EHR experience

Formazione

Associate or Bachelor’s in Social Work/related field

High school diploma or GED

Strumenti

PointClickCare/EHR system

Descrizione del lavoro

Oakwood Gardens Care Center is seeking a compassionate, organized Social Services Assistant to join our interdisciplinary team in Fresno, California. This full-time role supports residents' emotional, social, and psychosocial needs under the Social Services Director and contributes to care planning, discharge coordination, and family communication.

Responsibilities include documentation, care conferences, community referrals, and coordination with multiple departments to advocate for residents'