Case Manager, Housing (Site Based)

Avivo; Saint Paul (MN); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Medical Plan

HSA

Dental Plan

PTO

401(k)

Life/AD&D

Long-term Disability

Holidays

Job summary

Avivo is seeking a Housing Support Services professional at Kimball Court in Saint Paul to build trusting relationships with residents and manage an active caseload. You will complete assessments, develop housing and wellness goals, and connect residents to healthcare, benefits, and community supports.

Role emphasizes Housing First and trauma-informed practices, with strong focus on documentation, collaboration across programs, and helping residents maintain housing stability through proactive

Qualifications

• High school diploma or GED required.
• One year of experience with homelessness or similar populations.
• Or an associate degree or higher (no experience required).
• Lived experience may count toward experience requirements.
• Strong relationship-building and respectful engagement.
• Knowledge of community resources and supports.
• Valid driver’s license and reliable transportation.

Responsibilities

• Build trusting, person-centered relationships with residents and maintain an active caseload.
• Complete assessments and partner with residents to develop individualized housing and wellness goals.
• Support residents in accessing healthcare, mental health services, benefits, employment resources, and community supports.
• Help residents maintain housing stability through proactive engagement, advocacy, and problem-solving.
• Coordinate services with landlords, service providers, community partners, and internal teams.
• Support residents through crisis situations, transitions, and barriers that may impact housing stability.
• Promote tenant education, independent living skills, and housing success.
• Maintain timely and accurate documentation, assessments, and service plans.
• Collaborate with colleagues across programs to support positive participant outcomes.
• Promote Housing First, Trauma-Informed Care, Motivational Interviewing, and person-centered practices.

Skills

Relationship-building

Communication

Organization

Problem-solving

De-escalation

Documentation

Education

High school diploma / GED

Associate degree or higher

Job description

Job Details: Job Location: 545 Snelling Ave N St Paul MN 55104 - Saint Paul, MN, Position Type: Full Time, Education Level: High School Diploma/GED, Salary Range: $26.70 - $33.38Hourly, Job Shift: Day, Job Category: Housing Support Services, Do you know, you have the power to change the course of someone’s life?

Avivo employees do this every day, and we want you to join the team. At Avivo, our employees work with utter commitment to their clients, embracing the full person, believing in the dignity of all people.

Why This Role Matters

At Kimball Court, housing is more than a place to live. It's the foundation for stability, wellness, and opportunity.

What You’ll Do

• Build trusting, person-centered relationships with residents and maintain an active caseload
• Complete assessments and partner with residents to develop individualized housing and wellness goals
• Support residents in accessing healthcare, mental health services, benefits, employment resources, and community supports
• Help residents maintain housing stability through proactive engagement, advocacy, and problem-solving
• Coordinate services with landlords, service providers, community partners, and internal teams
• Support residents through crisis situations, transitions, and barriers that may impact housing stability
• Promote tenant education, independent living skills, and housing success
• Maintain timely and accurate documentation, assessments, and service plans
• Collaborate with colleagues across programs to support positive participant outcomes
• Promote Housing First, Trauma-Informed Care, Motivational Interviewing, and person-centered practices throughout all services

Qualifications: What You Bring

• High school diploma or GED required
• One year of experience working with individuals experiencing homelessness or similar populations
• OR an associate degree or higher (no experience required)
• Lived experience may be considered toward experience requirements
• Strong relationship-building skills and ability to engage individuals in a respectful, non-judgmental manner
• Knowledge of community resources and ability to support individuals with complex needs
• Strong communication, organization, and problem-solving skills
• Ability to de-escalate and mediate challenging situations
• Experience with documentation, data systems, and electronic records preferred
• Commitment to culturally responsive and person-centered services
• Valid driver's license, proof of insurance, and reliable transportation

What We Offer

• 32-hour full-time work week
• Medical Health plan
• Health Savings Account (HSA)
• Nice Healthcare: offers chat, video visits and in-home primary care visits
• Dental plan
• Dependent Care Flexible Spending Account (FSA)
• Basic Life/AD&D & Voluntary Life/AD&D
• Long term disability
• Option to purchase critical illness, accident insurance and short-term disability
• 401(k) Plan
• 10 Paid holidays & generous PTO

Avivo will begin participating in E-Verify effective July 1, 2025.

Avivo will recruit, hire, promote and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy) or mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, or genetic characteristics.