Resident Admissions Specialist

Merced Nursing & Rehabilitation Center; Merced (CA); On-site; USD 42,000 - 68,000; Full time

Job summary

Merced Nursing & Rehabilitation Center in Merced, CA seeks a Full-time Admissions Coordinator to efficiently admit residents per policy. You will interview residents/guardians, build admissions packets, and coordinate with nursing, marketing, and physicians to ensure smooth intake processes.

Responsibilities include maintaining bed availability, conducting tours, and updating CRM daily. Strong attention to detail and customer service are essential in this role.

Qualifications

• High school diploma or GED.
• Some college advertising, marketing or business courses helpful.
• 1 year experience preferably in a long term care environment.
• Must be able to read, write, speak, and understand the English language.
• Must be accurate with details regarding residents medical records.

Responsibilities

• Build admissions packets and maintain an accurate record of available beds.
• Interview residents/guardians/sponsors and obtain required admissions information and signatures.
• Notify nursing department when the resident arrives and escort to their room.
• Help with resident admission orientation program.
• Communicate admissions problems to a nursing supervisor.
• Create and update a list of all residents and assigned room numbers.
• Provide excellent customer service to potential residents and family.
• Conduct facility tours in a professional manner.
• Maintain a log of meetings with newly admitted residents for 100% compliance.
• Partner with Administrator and Marketing Director to set monthly sales calls.
• Make calls to physicians, hospitals, medical groups, etc. with the Marketing Director.
• Update CRM in Point Click Care daily.

Skills

English language

Education

High school diploma or GED

Some college advertising, marketing or business courses helpful

Job description

Merced Nursing & Rehabilitation Center in Merced, CA seeks a Full-time Admissions Coordinator to efficiently admit residents per policy. You will interview residents/guardians, build admissions packets, and coordinate with nursing, marketing, and physicians to ensure smooth intake processes.

Responsibilities include maintaining bed availability, conducting tours, and updating CRM daily. Strong attention to detail and customer service are essential in this role.