Resident Admissions & Outreach Coordinator

Avenue at Broadview Heights; Broadview Heights, Northern (OH, KY); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Avenue at Broadview Heights is seeking an Admissions Coordinator to welcome residents and families, coordinate pre-admission data, and support census and marketing efforts. This role is the friendly first impression for new residents.

The ideal candidate is organized, outgoing, compassionate, with strong communication skills, capable of handling confidential information, and collaborating with nursing, administration and the Director of Business Development on outreach initiatives.

Qualifications

• High school diploma or recent college graduate.
• Experience in admissions or healthcare preferred.
• Strong organizational and communication skills.
• Professional, empathetic, and team-oriented.
• Knowledge of long-term care regulations and resident rights.
• Ability to handle sensitive information with discretion.

Responsibilities

• Coordinate pre-admission data and resident assessments
• Support marketing and census growth with referral outreach
• Conduct interviews and verify resident information
• Collaborate with nursing and administration for room assignments
• Escort and welcome new residents
• Maintain accurate, confidential records
• Assist with admission paperwork and policy communication
• Partner with the Director of Business Development on marketing initiatives

Skills

Organizational skills

Communication skills

Empathy and teamwork

Education

High school diploma or recent college graduate

Job description

Avenue at Broadview Heights is seeking an Admissions Coordinator to welcome residents and families, coordinate pre-admission data, and support census and marketing efforts. This role is the friendly first impression for new residents.

The ideal candidate is organized, outgoing, compassionate, with strong communication skills, capable of handling confidential information, and collaborating with nursing, administration and the Director of Business Development on outreach initiatives.