Admissions & Intake Coordinator

Avenue at Broadview Heights; Broadview Heights, Northern (OH, KY); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Avenue at Broadview Heights is seeking an Admissions Coordinator to welcome residents and families, coordinate pre-admission data, and support census and marketing efforts. This role is the friendly first impression for new residents.

The ideal candidate is organized, outgoing, compassionate, with strong communication skills, capable of handling confidential information, and collaborating with nursing, administration and the Director of Business Development on outreach initiatives.

Qualifications

• High school diploma or recent college graduate.
• Experience in admissions or healthcare preferred.
• Strong organizational and communication skills.
• Professional, empathetic, and team-oriented.
• Knowledge of long-term care regulations and resident rights.
• Ability to handle sensitive information with discretion.

Responsibilities

• Coordinate pre-admission data and resident assessments
• Support marketing and census growth with referral outreach
• Conduct interviews and verify resident information
• Collaborate with nursing and administration for room assignments
• Escort and welcome new residents
• Maintain accurate, confidential records
• Assist with admission paperwork and policy communication
• Partner with the Director of Business Development on marketing initiatives

Skills

Organizational skills

Communication skills

Empathy and teamwork

Education

High school diploma or recent college graduate

Job description

Admissions & Intake Coordinator - Help Welcome Residents Home!

Are you an organized, outgoing, and compassionate professional who loves helping people and making a great first impression? Join Avenue at Broadview Heights as our Admissions/Intake Coordinator and be the welcoming face that helps residents and families feel comfortable from the very beginning!

Why join our team?

• Employee Events & Activities - From fun socials to exciting team-building events, we keep things lively!

• Positive, Family-Like Atmosphere - Work in a fun, supportive environment where you're valued, appreciated, and part of the team.

• Strong, Stable Leadership - Join experienced leaders who are committed to customer service excellence, teamwork, and helping our staff succeed.

Join our team as an Admissions Coordinator and help ensure a smooth, welcoming transition for new residents. This role is key to maintaining census levels, supporting marketing efforts, and building strong relationships with families and referral sources.

Job Duties:

• Coordinate pre-admission data and resident assessments

• Support marketing and census growth with referral outreach

• Conduct interviews and verify resident information

• Collaborate with nursing and administration for room assignments

• Escort and welcome new residents

• Maintain accurate, confidential records

• Assist with admission paperwork and policy communication

• Partner with the Director of Business Development on marketing initiatives

Qualifications:

• High school diploma or recent college graduate

• Experience in admissions or healthcare preferred

• Strong organizational and communication skills

• Professional, empathetic, and team-oriented

• Knowledge of long-term care regulations and resident rights

• Ability to handle sensitive information with discretion

The Avenue at Broadview Heights is a post-hospital rehabilitation and skilled nursing care facility offering a distinctive experience not commonly found in traditional care settings. With a hotel-like atmosphere and all-private suites, our environment is designed to promote comfort, dignity, and healing. We are proud to provide some of the area's highest levels of rehabilitation, nursing, and medical support for individuals transitioning from hospital to home. Our team is dedicated to delivering compassionate physical, medical, emotional, and spiritual care in a respectful and uplifting setting.

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived gender, race, color, national origin, religion, disability, age, military or veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.