Resident Admissions & Intake Specialist

Progressive Quality Care Inc; Broadview Heights (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Progressive Quality Care Inc. in Broadview Heights, OH, seeks an Admissions & Intake Coordinator to ensure smooth, welcoming transitions for new residents at Avenue at Broadview Heights, a post-hospital rehabilitation and skilled nursing facility.

You will coordinate pre-admission data, support census growth through referral outreach, conduct interviews, and collaborate with nursing and administration to place residents and communicate policies.

Qualifications

• High school diploma or recent college graduate.
• Experience in admissions or healthcare preferred.
• Strong organizational and communication skills.
• Professional, empathetic, and team-oriented.
• Knowledge of long-term care regulations and resident rights.
• Ability to handle sensitive information with discretion.

Responsibilities

• Coordinate pre-admission data and resident assessments
• Support marketing and census growth with referral outreach
• Conduct interviews and verify resident information
• Collaborate with nursing and administration for room assignments
• Escort and welcome new residents
• Maintain accurate, confidential records
• Assist with admission paperwork and policy communication
• Partner with the Director of Business Development on marketing initiatives

Skills

Organizational skills

Communication

Empathy

Teamwork

Regulatory knowledge

Discretion

Education

High school diploma or recent college graduate

Job description

Progressive Quality Care Inc. in Broadview Heights, OH, seeks an Admissions & Intake Coordinator to ensure smooth, welcoming transitions for new residents at Avenue at Broadview Heights, a post-hospital rehabilitation and skilled nursing facility.

You will coordinate pre-admission data, support census growth through referral outreach, conduct interviews, and collaborate with nursing and administration to place residents and communicate policies.