Admissions & Intake Coordinator

Progressive Quality Care Inc; Broadview Heights (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Progressive Quality Care Inc. in Broadview Heights, OH, seeks an Admissions & Intake Coordinator to ensure smooth, welcoming transitions for new residents at Avenue at Broadview Heights, a post-hospital rehabilitation and skilled nursing facility.

You will coordinate pre-admission data, support census growth through referral outreach, conduct interviews, and collaborate with nursing and administration to place residents and communicate policies.

Qualifications

• High school diploma or recent college graduate.
• Experience in admissions or healthcare preferred.
• Strong organizational and communication skills.
• Professional, empathetic, and team-oriented.
• Knowledge of long-term care regulations and resident rights.
• Ability to handle sensitive information with discretion.

Responsibilities

• Coordinate pre-admission data and resident assessments
• Support marketing and census growth with referral outreach
• Conduct interviews and verify resident information
• Collaborate with nursing and administration for room assignments
• Escort and welcome new residents
• Maintain accurate, confidential records
• Assist with admission paperwork and policy communication
• Partner with the Director of Business Development on marketing initiatives

Skills

Organizational skills

Communication

Empathy

Teamwork

Regulatory knowledge

Discretion

Education

High school diploma or recent college graduate

Job description

Admissions & Intake Coordinator – Help Welcome Residents Home!

Why join our team?

• Employee Events & Activities – From fun socials to exciting team-building events, we keep things lively!

• Positive, Family-Like Atmosphere – Work in a fun, supportive environment where you’re valued, appreciated, and part of the team.

• Strong, Stable Leadership – Join experienced leaders who are committed to customer service excellence, teamwork, and helping our staff succeed.

Join our team as an Admissions Coordinator and help ensure a smooth, welcoming transition for new residents. This role is key to maintaining census levels, supporting marketing efforts, and building strong relationships with families and referral sources.

Job Duties:

• Coordinate pre-admission data and resident assessments

• Support marketing and census growth with referral outreach

• Conduct interviews and verify resident information

• Collaborate with nursing and administration for room assignments

• Escort and welcome new residents

• Maintain accurate, confidential records

• Assist with admission paperwork and policy communication

• Partner with the Director of Business Development on marketing initiatives

Qualifications:

• High school diploma or recent college graduate

• Experience in admissions or healthcare preferred

• Strong organizational and communication skills

• Professional, empathetic, and team-oriented

• Knowledge of long-term care regulations and resident rights

• Ability to handle sensitive information with discretion

The Avenue at Broadview Heights is a post-hospital rehabilitation and skilled nursing care facility offering a distinctive experience not commonly found in traditional care settings. With a hotel-like atmosphere and all-private suites, our environment is designed to promote comfort, dignity, and healing. We are proud to provide some of the area’s highest levels of rehabilitation, nursing, and medical support for individuals transitioning from hospital to home. Our team is dedicated to delivering compassionate physical, medical, emotional, and spiritual care in a respectful and uplifting setting.

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived gender, race, color, national origin, religion, disability, age, military or veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.