Resident Admissions Coordinator

The Center at Blue Hills; Stoughton (MA); On-site; USD 35,000 - 52,000; Full time

Job summary

The Center at Blue Hills in Stoughton, Massachusetts, is seeking an Admissions Clerk to greet new residents and families, manage the intake process, and verify admissions ensuring accurate medical history, insurance, and finances.

This role emphasizes exceptional customer service, confidentiality, and collaboration with nursing and social services to smooth transitions. You will maintain records, support regulatory compliance, and participate in quality improvement initiatives.

Qualifications

• 2 years of experience in a healthcare setting
• High school diploma or equivalent required; post-secondary education in a related field a plus
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to maintain confidentiality and handle sensitive information with discretion

Responsibilities

• Greet and welcome residents, families, and visitors, providing exceptional customer service.
• Manage and coordinate intake, ensuring paperwork is complete accurately.
• Review resident admissions, including medical history, insurance, and finances.
• Coordinate with nursing and social services for a seamless transition.
• Maintain accurate records and reports, ensuring regulatory compliance.
• Participate in quality improvement initiatives to enhance processes and services.

Skills

Healthcare experience

Communication

Interpersonal skills

Organizational skills

Time management

Discretion/Confidentiality

Education

High school diploma or equivalent

Post-secondary education in related field (a plus)

Job description

The Center at Blue Hills in Stoughton, Massachusetts, is seeking an Admissions Clerk to greet new residents and families, manage the intake process, and verify admissions ensuring accurate medical history, insurance, and finances.

This role emphasizes exceptional customer service, confidentiality, and collaboration with nursing and social services to smooth transitions. You will maintain records, support regulatory compliance, and participate in quality improvement initiatives.