Admissions Clerk

The Gardens at Cedarwood; Franklin (MA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Team environment

Growth opportunities

Flexible scheduling

Competitive benefits

Job summary

The Gardens at Cedarwood in Franklin, MA is seeking a detail-oriented Admissions Clerk to help streamline patient admissions, verify demographics and insurance, and prepare admission paperwork. You will maintain accurate records and support the healthcare team to ensure smooth patient flow.

The role requires a high school diploma, at least 2 years of healthcare or medical records experience, and excellent communication and organizational skills.

Qualifications

• High school diploma or equivalent required; associate's or bachelor's degree preferred.
• 2 years of experience in healthcare, medical records, or related field.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work in a fast-paced environment with multiple priorities and deadlines.
• Strong attention to detail and ability to maintain confidentiality.

Responsibilities

• Verify patient demographic information and insurance coverage to ensure accurate billing and communication with patients and providers
• Prepare and process patient admission paperwork, including medical records and billing information
• Maintain accurate and up-to-date patient records, including EMRs
• Coordinate with healthcare providers and other departments to ensure timely and effective patient care
• Provide excellent customer service to patients, families, and healthcare providers, addressing inquiries and concerns in a prompt and professional manner
• Identify and resolve any discrepancies or issues with patient information or admissions processes

Skills

Excellent communication

Organizational skills

Problem-solving

Attention to detail

Confidentiality

Education

High school diploma or equivalent

Associate's or Bachelor's degree in related field preferred

Job description

Admissions Clerk

The Gardens at Cedarwood, Franklin, Massachusetts

About The Gardens at Cedarwood

At The Gardens at Cedarwood, our mission is to engage every healthcare provider as a team member, using all necessary resources and technology to provide unmatched efficiency and accuracy when delivering that care. With a focus on respect, honesty, communication, and emotional intelligence, we strive to exceed patient expectations and provide a safe, clean, supportive, and positive environment.

Job Summary

We are seeking a dedicated and detail-oriented Admissions Clerk to join our team. As an Admissions Clerk, you will play a critical role in ensuring the smooth and efficient processing of patient admissions, including verifying patient information, preparing admission paperwork, and maintaining accurate records. If you are a strong communicator with excellent organizational skills and a passion for delivering exceptional patient care, we encourage you to apply.

Responsibilities

• Verify patient demographic information and insurance coverage to ensure accurate billing and communication with patients and providers
• Prepare and process patient admission paperwork, including medical records and billing information
• Maintain accurate and up-to‑date patient records, including electronic medical records (EMRs)
• Coordinate with healthcare providers and other departments to ensure timely and effective patient care
• Provide excellent customer service to patients, families, and healthcare providers, addressing inquiries and concerns in a prompt and professional manner
• Identify and resolve any discrepancies or issues with patient information or admissions processes

Requirements

• High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred
• 2 years of experience in healthcare, medical records, or a related field
• Excellent communication, organizational, and problem‑solving skills
• Ability to work in a fast‑paced environment with multiple priorities and deadlines
• Strong attention to detail and ability to maintain confidentiality and accuracy in sensitive patient information

What We Offer

• A dynamic and supportive work environment with a team of dedicated healthcare professionals
• Opportunities for professional growth and development with a focus on excellence and continuous improvement
• A commitment to work-life balance with flexible scheduling and competitive benefits