Admissions Clerk

The Center at Blue Hills; Stoughton (MA); On-site; USD 35,000 - 52,000; Full time

Job summary

The Center at Blue Hills in Stoughton, Massachusetts, is seeking an Admissions Clerk to greet new residents and families, manage the intake process, and verify admissions ensuring accurate medical history, insurance, and finances.

This role emphasizes exceptional customer service, confidentiality, and collaboration with nursing and social services to smooth transitions. You will maintain records, support regulatory compliance, and participate in quality improvement initiatives.

Qualifications

• 2 years of experience in a healthcare setting
• High school diploma or equivalent required; post-secondary education in a related field a plus
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to maintain confidentiality and handle sensitive information with discretion

Responsibilities

• Greet and welcome residents, families, and visitors, providing exceptional customer service.
• Manage and coordinate intake, ensuring paperwork is complete accurately.
• Review resident admissions, including medical history, insurance, and finances.
• Coordinate with nursing and social services for a seamless transition.
• Maintain accurate records and reports, ensuring regulatory compliance.
• Participate in quality improvement initiatives to enhance processes and services.

Skills

Healthcare experience

Communication

Interpersonal skills

Organizational skills

Time management

Discretion/Confidentiality

Education

High school diploma or equivalent

Post-secondary education in related field (a plus)

Job description

The Center at Blue Hills -

Admissions Clerk

Location: Stoughton, Massachusetts

Job Type: FULL_TIME

About the Role:

The Center at Blue Hills is seeking a dedicated and detail-oriented Admissions Clerk to join our team. As an Admissions Clerk, you will play a crucial role in ensuring a smooth and efficient transition for new residents and their families, while also upholding our commitment to exceptional patient care. If you are passionate about providing outstanding customer service and have a keen eye for detail, we encourage you to apply for this exciting opportunity.

Responsibilities:

• Greet and welcome new residents, families, and visitors to our center, providing exceptional customer service and addressing their concerns and questions

• Manage and coordinate the intake process, ensuring all necessary paperwork and documentation is completed accurately and efficiently

• Review and verify resident admissions, including medical history, insurance coverage, and financial information

• Communicate effectively with internal departments, such as nursing and social services, to ensure a seamless transition for new residents

• Maintain accurate and up-to-date records and reports, ensuring compliance with regulatory requirements

• Participate in quality improvement initiatives to continuously improve processes and services

Requirements:

• 2 years of experience in a healthcare setting, with a willingness to learn and grow

• High school diploma or equivalent required; post-secondary education in a related field a plus

• Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations

• Strong organizational and time management skills, with attention to detail and accuracy

• Ability to maintain confidentiality and handle sensitive information with discretion

Why Join Us:

The Center at Blue Hills offers a dynamic and supportive work environment, with opportunities for growth and development. Our team is dedicated to providing exceptional care and services to our residents and their families, and we are committed to making a positive impact in our community.