Resident Accounts & Collections Specialist

Gates Hudson; Washington; On-site; USD 52,000 - 68,000; Full time

Job summary

The Gates Hudson Community Account Specialist oversees the full accounts receivable process for the assigned portfolio, ensuring accurate resident billing, timely payments, and detailed account records.

You will manage collections, prepare delinquency notices, support eviction processes when needed, and maintain clear resident account notes with strong communication and proficiency in Yardi and MS Office.

Qualifications

• 1 year minimum property management experience.
• Experience in collections required; experience with a collection agency preferred.
• Proficiency with Yardi and MS Office.

Responsibilities

• Oversee accounts receivable and resident billing across the portfolio.
• Monitor aging reports, apply corrections and resolve delinquencies.
• Coordinate collections processes and support eviction actions when needed.

Skills

AR management

Billing accuracy

Communication

Customer service

Yardi

MS Office

Tools

Yardi

MS Excel

Job description

The Gates Hudson Community Account Specialist oversees the full accounts receivable process for the assigned portfolio, ensuring accurate resident billing, timely payments, and detailed account records.

You will manage collections, prepare delinquency notices, support eviction processes when needed, and maintain clear resident account notes with strong communication and proficiency in Yardi and MS Office.