Residency Sales Counselor

Trillium Woods; Plymouth (MN); Hybrid; USD 43,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

AD&D insurance

Long-term disability insurance

401(k) with company match

Generous PTO and paid holidays

Employee assistance program

Daily Pay – Work today, get paid today

An exceptional work environment that;是

Job summary

Trillium Woods in Plymouth, MN is seeking a Residency Sales Counselor to guide the sales process from inquiry to residency, promoting the community to prospective residents and influencers.

You will meet and strive to exceed sales targets, complete training, and apply SalesFIRST standards in daily interactions; occasional evenings, weekends, and holidays may be required. Competitive pay and monthly commission opportunities.

Qualifications

• Three years of sales experience, preferably in a life plan community.
• Current and valid driver’s license.
• Proficient in Microsoft Office applications.
• Excellent verbal and written communication skills.
• Strong presentation skills for small and large groups.

Responsibilities

• Meets and exceeds personal sales expectations and closes occupancy.
• Promotes the community to prospects and influencers and manages inquiries.
• Uses SalesForce to input data and manage leads.
• Staffs the office as needed, including evenings, weekends and holidays.
• Participates in marketing events and communicates with influencers.
• Explains Residency documents and agreements to potential residents.

Skills

Sales experience

Verbal communication

Written communication

Presentation skills

Driver's license

Tools

Microsoft Office

Job description

Position Title:Residency Sales Counselor

Pay:$31-35/hr, eligible for monthly commission and bonus opportunities

Who We Are:

Join a team that’s redefining senior living at Trillium Woods in Plymouth, MN.Set on 46 beautiful acres, our Life Plan Community offers a supportive, team-oriented environment where your work truly makes a difference. We’re proud to provide exceptional care and services across independent living, memory care, skilled nursing, and rehabilitation—and we’re growing! With new residences and assisted living launched last fall, it’s a great time to be part of something meaningful. At Trillium Woods, you’ll find purpose, professional development, and a workplace culture that values you!

What We Offer:

• Medical, dental, and vision insurance
• Life insurance
• AD&D insurance
• Long-term disability insurance
• 401(k) with company match
• Generous PTO and paid holidays
• Employee assistance program
• Daily Pay – Work today, get paid today
• An exceptional work environment that is both engaging and fun

The Residency Sales Counselor is responsible for sales and closing activity that meets or exceeds expectations. The Residency Sales Counselor manages the sales process from inquiry to residency by effective representation, negotiation and promotion of the community to the individual consumer and influencers.

Primary Responsibilities:

• Meets and exceeds personal sales expectations.
• Successfully completes LCS ExSell training and implements SalesFIRST standards into daily communication with prospects and influencers.
• Manages the sales process from initial inquiry to residency by effectively promoting the community to the prospect. Facilitates the process by understanding needs and independently making recommendations based on key information provided.
• Negotiates obstacles and issues by understanding client needs and collaborating with community management.
• Effectively responds to new inquiries in a timely manner.
• Independently manages prospect inquiries and ensures that timely follow through is maintained in accordance with designated time frames.
• Utilizes SalesForce effectively by promptly inputting data and uses the system to manage assigned lead base .
• Works with the Director of Sales & Marketing to set goals and independently diagnose areas of strength and needed improvement.
• Generates adequate presentations by effective prospecting. This can include phone outs, referral generation, use of e-mail, home visits, video, etc.
• Staff the office to meet business needs, which may include evenings, weekends and holidays.
• Communicates with key influencers to facilitate a timely commitment to the community.
• Participates in marketing events as directed by the Director of Sales & Marketing.
• Understands and articulately represents all documents related to residency, including Residency Agreement, Disclosure Statement, etc.
• Provides feedback to community leadership regarding information learned through the sales process that can impact strategies to grow occupancy.
• Assumes responsibilities for personal work areas and maintaining areas in a presentable manner.
• Implements Extraordinary Impressions best practices in the marketing office and influences hospitality focused environment throughout the community.

Maintains a professional appearance at all times.

Qualifications:

• Three (3) years of sales experience preferably in a life plan community.
• Current and valid driver’s license.
• Experience in all Microsoft Office Applications.
• Excellent verbal and written communication skills.
• Solid presentation skills (small and large group).

All new hires must be able to pass our preemployment screening process, which includes a fitness for duty physical, criminal background check, drug test and employment references as required by a licensed residential care facility. Some of the roles in our community also require that we ask about your vaccination status.

Job Info

• Job Identification 38518
• Job Category Marketing & Sales
• Posting Date 07/29/2026, 02:25 PM
• Locations 5855 Cheshire Pkwy, Plymouth, MN, 55446, US