Residency Program Coordinator

Cleveland Dental Institute; Cleveland (OH); Presencial; USD 55.000 - 85.000; Jornada completa

Descripción de la vacante

Cleveland Dental Institute is seeking a highly organized Residency Program Coordinator to join our Education team. The role supports program operations, accreditation readiness, resident development, and educational initiatives across the organization.

Responsibilities include coordinating onboarding, maintaining compliance documentation, supporting site visits, and collaborating with faculty and leadership to enhance program effectiveness in a fast-paced healthcare education environment.

Formación

• Bachelor's degree required in Business Administration, Healthcare Administration, or related field.
• Experience in residency program administration or healthcare education preferred.
• Familiarity with accreditation, regulatory compliance, and dental residency program requirements is a plus.

Responsabilidades

• Support Director with daily program operations and process improvement initiatives.
• Maintain and update residency manuals, policies, procedures, and compliance documentation aligned with CODA, Joint Commission, and regulatory standards.
• Develop and maintain compliance reports, track program objectives, and monitor milestones and deadlines.
• Support accreditation activities, including site visits preparation and participation.
• Monitor credentialing requirements for attending faculty and educate faculty/staff on documentation and procedures.
• Coordinate resident onboarding with training, orientation, and compliance modules.
• Manage resident offboarding processes, including evaluations and assessments of program outcomes.
• Provide administrative and operational support to program directors and educational leadership.
• Identify opportunities to improve program efficiency, organization, and overall effectiveness.

Conocimientos

Organizational skills

Attention to detail

Communication

Time management

Project coordination

Regulatory knowledge

Educación

Bachelor's degree in Business Administration / Healthcare Administration or related field

Descripción del empleo

Cleveland Dental Institute is seeking a highly organized, motivated, and detail-oriented Residency Program Coordinator to join our growing Education team! This is an exciting opportunity for a professional who enjoys working in a fast-paced healthcare and education environment, coordinating programs, supporting faculty and leadership, and helping maintain the high standards of our dental residency programs. The Residency Program Coordinator will play an important role in supporting program operations, accreditation readiness, regulatory compliance, resident development, and educational initiatives across the organization.

Responsibilities

Residency Program Administration & Compliance

• Support the Director with daily program operations and process improvement initiatives.
• Maintain and update residency manuals, policies, procedures, and compliance documentation in alignment with CODA, Joint Commission, and applicable regulatory standards.
• Develop and maintain compliance reports, track program objectives, and monitor important milestones and deadlines.
• Support accreditation activities, including preparation for and participation in site visits.
• Monitor attending faculty credentialing requirements and educate faculty and staff on necessary documentation and procedures.

Resident Coordination & Program Support

• Coordinate resident onboarding, ensuring all required training, orientation, and compliance modules are completed.
• Manage resident offboarding processes, including evaluations and assessments of program outcomes.
• Provide administrative and operational support to program directors and educational leadership.
• Identify opportunities to improve program efficiency, organization, and overall effectiveness.

Education & Communication

• Assist with developing and updating educational programs and materials.
• Coordinate meetings, workshops, lectures, and continuing education events.
• Facilitate meetings, prepare agendas, document meeting minutes, and ensure appropriate follow-up.
• Support communication and collaboration among faculty, residents, directors, and administrative teams.

Qualifications

Education & Experience

• Bachelor's degree in Business Administration, Healthcare Administration, or a related field required.
• Experience in residency program administration or healthcare education preferred.
• Familiarity with accreditation, regulatory compliance, and dental residency program requirements is a plus.

Skills & Qualifications

• Exceptional organizational skills and attention to detail.
• Strong written, verbal, and interpersonal communication skills.
• Excellent time management, prioritization, and follow-through.
• Ability to independently manage multiple projects and competing deadlines.
• Strong problem-solving skills with the ability to identify process improvements and recommend practical solutions.
• Professionalism, leadership qualities, and the ability to work effectively with individuals at all levels.
• Adaptability and the ability to thrive in a dynamic, fast-paced environment.
• A collaborative mindset and commitment to maintaining a culture of professionalism, respect, and teamwork.