Residency Program Coordinator (Coordinating Manager Level B)

NYC Health + Hospitals; New York (NY); On-site; USD 80,000 - 110,000; Full time

Job summary

NYC Health + Hospitals Metropolitan is recruiting for a Residency Program Administrator to oversee the operational and educational aspects of the residency program in a large urban hospital system.

The role involves budgeting, staff supervision, and coordinating didactic activities to meet ACGME requirements. Strong organizational skills and health care experience are essential.

Qualifications

• Requires graduate degree with health care setting experience or equivalent.
• Experience coordinating programs or residency activities preferred.
• Ability to work independently with strong organizational skills.

Responsibilities

• Manage and coordinate operational activities of the residency program.
• Prepare annual budget in coordination with management.
• Oversee day-to-day operations of the residency program for residents and attendings.
• Coordinate educational activities and ensure ACGME compliance.

Education

Master’s Degree

Bachelor’s Degree

Equivalent combination incl. HS diploma

Tools

Microsoft Office

Job description

Marketing Statement

NYC Health + Hospitals/Metropolitan is the community hospital of choice for residents of East Harlem, northern Manhattan, and neighboring communities. The hospital provides culturally-sensitive care in a welcoming and hospitable setting, emphasizing primary care medicine and utilizing the latest advances in medical science. Metropolitan delivers high quality health services with compassion, dignity, and respect to all, without exception. Since its founding in 1875, the hospital has been affiliated with New York Medical College, representing the oldest partnership between a hospital and a private medical school in the United States. Metropolitan is a part of the NYC Health + Hospitals, the largest municipal hospital and health care system in the country.

Marketing Statement

NYC Health + Hospitals/Metropolitan is the community hospital of choice for residents of East Harlem, northern Manhattan, and neighboring communities. The hospital provides culturally-sensitive care in a welcoming and hospitable setting, emphasizing primary care medicine and utilizing the latest advances in medical science. Metropolitan delivers high quality health services with compassion, dignity, and respect to all, without exception. Since its founding in 1875, the hospital has been affiliated with New York Medical College, representing the oldest partnership between a hospital and a private medical school in the United States. Metropolitan is a part of the NYC Health + Hospitals, the largest municipal hospital and health care system in the country.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

Purpose of Position

:

This class of positions encompasses supervisory or administrative work of varying degrees of difficulty and with varying degrees of latitude for independent initiative and judgment in the delivery of health program and support services.

Essential Duties And Responsibilities

Under direction and with wide latitude for the exercise of independent initiative and judgment, directs and/or coordinates the administration aspects of the department and performs some of the duties described in Level A:

• Consults with medical and professional staff of other departments and staff from associated health care fields to plan and coordinate joint patient and management objectives. Acts as a liaison between the Department of Medical Services and other administrative divisions.
• Provides administrative supervision for a health service program.
• Plans, develops, and may conduct training programs to maintain proficiency of staff and use of new equipment and methods.
• Allocates staff on basis of workload, space, and available equipment.
• May supervise studies related to the service/program and analyzes modifications and development of systems and procedures to improve departmental operations. Makes recommendations and implements.
• Coordinates research projects and conducts special studies to evaluate various rehabilitative programs in the department and within the overall objective of the department.
• Directs the processing of orders for requisitioning of equipment, prosthetic appliances, and medical supplies for patients.
• As required, consults with medical, nursing and other staff involved in treatment to clarify ambiguities and secure documentation of the records and to secure necessary and timely certification and verification.
• May analyze patient records with clinical staff to determine whether they document that the length of stay and medical services rendered are consistent with reimbursement formulas, completing necessary forms.
• Ensures that compliance policies and procedures current and followed.
• Supervises the office administration and office record keeping activities of the department.
• Is responsible for employee supervision, performance and employee development of assigned personnel in areas of responsibility and accountability.
• Supervises the preparation and publication of operational manuals and procedures.

Minimum Qualifications

• Master’s Degree from an accredited college or university; and one (1) year of full-time experience in a health care setting; or
• Bachelor’s Degree from an accredited college or university; and two (2) years of full-time experience in a health care setting; or
• A satisfactory equivalent combination of education, training and/or experience, in which each year of relevant training and/or experience can be substituted for 30 semester credits from an accredited college or university. However, all applicants must at least have a High School diploma or its educational equivalent, approved by a State’s Department of Education or a recognized accrediting organization.

Summary Of Essential Duties And Responsibilities

• Manage, plan, and coordinate the operational activities of the residency program in its entirety, which includes managing personnel who will be under your supervision.
• Submit an Annual Budget for the program to department management - Works with director and business specialist to determine annual budget
• Manages the day-to-day operations of the department’s residency program for residents and attendings.
• Oversees and manages the Assistant Residency Coordinator
• Coordinates educational activities (e.g., didactic conference schedule, Grand Rounds, etc.,) that support the program’s curriculum and adhere to Accreditation Council Graduate Medical Education (ACGME) requirements
• Develop, distribute and update the resident rotation, vacation and leave schedules in electronic systems according to duty hour requirements with oversight of Program Director and/or his/her designee(s).Ensure that the corresponding institutions where the residents are rotating are administering the bills accurately
• Maintain confidential resident files and monitor records of resident attendance for all required educational activities, including conferences and other didactic experiences
• Provides administrative support to Program Director including scheduling of student meetings, preparations of agenda, recording and maintain meeting minutes, and development of reports
• Develops and recommends new or revised program goals and objectives and improvements
• Creates, reviews, and maintains policies and procedures related to all educational endeavors
• Accreditation-Participate with the Program Director, faculty, residents, and residency committees in program planning and in the development of academic and clinical requirements to assure that accreditation standards are maintained
• Complete other Adhoc duties as assigned

Knowledge, Skills, Abilities And Other Requirements

• Microsoft Suite – Word; Excel; PowerPoint; Outlook
• Data collection and entry / Database management
• Administrative and financial policies and procedures – Budgets; expenditures;
• ACGME knowledge
• Ability to work independently with minimal supervision and to coordinate multiple assignments with fluctuating priorities
• Compliance and regulatory requirement of residency program strongly
• Experience coordinating multiple functions, managing data and leading mid-size projects preferred