Residency Prgm Manager

Morehouse School of Medicine; Atlanta (GA); On-site; USD 65,000 - 95,000; Full time

Job summary

Morehouse School of Medicine is seeking a Residency Program Manager to support the Program Director and Associate Directors in running the residency training program. The role covers long‑term planning, recruitment, workflow optimization, and database management, serving as liaison among faculty, residents, medical students, and affiliated sites.

The successful candidate will ensure compliance with accreditation standards, manage annual reports, interview processes, and grand rounds, and

Qualifications

• Bachelor’s degree required with at least three years of related work experience.
• Experience providing high-level administrative support in a busy office.
• Experience in higher education or graduate medical education is preferred.

Responsibilities

• Manage daily operational and administrative functions of the Residency Training Program.
• Coordinate recruitment, ERAS administration, interview scheduling, and applicant files.
• Develop program communications, marketing, and relationships with affiliates and sites.
• Oversee budget, forecasting, and fundraising activities.
• Ensure accreditation compliance and prepare ACGME reports.

Skills

Administrative support

Staff supervision

Office management

Communications

Technology literacy

Education

Bachelor's degree

Tools

New Innovations

ERAs

ACGME WebADs

GME Track

NRMP

Job description

Position Summary

The Residency Program Manager assists Program Director and Associate Program Directors in management and direction of residency training program. The Program Manager will continually assess, evaluate, and manage a wide range of programmatic responsibilities including long-term planning, resident recruitment, project development, workflow review and database management. This position will also coordinate faculty and resident communications, as well as, both internal and external program relations management. The Residency Program Manager acts as an educational liaison between the program and attending physicians, residents and medical students, other specialty departments, and outside institutions.

The Residency Program Manager will work with the GME office and Medical Staff office and to assure the program is in compliance with accreditation agency standards. Essential Functions: Manage daily operational and administrative functions of the Residency Training Program to include the management of training activities, budget, evaluation, conferences and events, and marketing; direct recruitment efforts for the Residency Training Program: to include webpage information architecture, fielding candidate inquiries (July‑Jun), ERAS application system (Sept‑Mar), develop and manage interview schedules; oversee database management and online listings. Develop orientation activities and schedules for new and continuing residents. Program Training Management Plans and schedules resident rotations, grand rounds, didactics, and other educational sessions Develops annual program conference schedule for Flex Hour Conference, Grand Rounds, Junior Resident Conference, Senior Resident Conference simulation center coordination, and all the CME management therein. Maintains professional, courteous relationships with internal and external training sites Acts as liaison and manages communication between residency and affiliates Maintains program letters of agreement Ensures completion of resident onboarding, processing/credentialing Schedules and proctors in‑service training exams Track, monitors, and provides reporting on resident duty hours and case logs Recruitment Partners with Program Director to establish recruitment policy and marketing plan Manages Electronic Residency Application Service ( ERAS ) interaction; responsible for screening applications according to program eligibility requirements Prepares and updates recruitment letters and brochures Coordinates interview process to include all faculty members; residents; and 60 plus candidates over a three‑month period Partners with Program Director to create the annual rank list to submit to the National Resident Matching Program ( NRMP ) Completes annual GME track and FRIEDA updates Accreditation Advises PD/ APD on Accreditation Council for Graduate Education ( ACGME ) requirements Advises PD of requirement interpretation.

• Prepares and uploads annual ACGME data and reports. Prepares the program, department, faculty, and Residents for annual program reviews, self‑studies and site visits Manages and participates in accreditation visits and meetings Program Marketing Develops program marketing plan Maintains/updates Program website Manages and maintains program information and data for ERAS , NMRP , surveys, national and institutional reports Records Management Develops and maintains database on residents and alumni Maintains ACGME / GME compliant Resident Training files Maintains recruitment and applicant files Staff Supervision Manages the new hire process and contracts for residency office staff Directs administrative workload and provide performance feedback Budget/Finance Manages internal/external funding for residency program Monitors residency program personnel and non‑personnel expenses Estimates direct medical education and indirect medical education resident count
• Completes monthly/annual budget reporting and forecasting
• Develops program fund raising activities
• Participates in proposal development

Minimum Qualifications

Education: Bachelor’s degree Experience: Minimum of three (3) years of related work experience

Preferred Qualifications

Experience in providing high level administrative support, oversight, and managing a busy office environment Experience in supervising others Experience in higher education, undergraduate medical education or graduate medical education, or hospital administration Strong technology abilities and high level experience with web based data systems such as New Innovations, ERAs, ACGME WebADs, GME Track and NRMP Knowledge of ACGME , Specialty Program Requirements Knowledge of Graduate Medical Education institutional standards Knowledgeable or ability to quickly obtain knowledge regarding Hospital, State, and Federal related laws, rules, policies, processes and standards as related to managing the residency program