Residence Manager (NY)

The Center for Family Support; New York, Northern (NY, KY); Hybrid; USD 27,000 - 29,000; Full time

Benefits offered by this job

401(k)

Dental Insurance

Flexible schedule

Health insurance

Life insurance

Paid time off

Referral program

Tuition reimbursement

Vision insurance

Job summary

The Center for Family Support in New York oversees the daily operation of the residence, supervising Direct Support Professionals and ensuring individuals receive quality supports within OPWDD regulations.

The organization emphasizes staff development, policy implementation, and coordination with related programs to maintain high quality services for individuals with developmental disabilities.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree in Health and Human Services or related field preferred.
• 3+ years of experience in the field of Developmental Disabilities with 1+ years of experience in program supervision.

Responsibilities

• Coordinate, implement and evaluate individual program plans and maintain records per OPWDD/state/federal regulations.
• Hire, train and supervise Direct Support Professionals (DSPs).
• Orient and evaluate residential staff; enforce progressive discipline and staff development.
• Implement all policies, procedures and programs per OPWDD guidelines.
• Attend and participate in team meetings and clinical meetings.
• Ensure timely submission of payroll, Re Hab, Incident Reports/Investigations, etc.

Skills

Supervision

Records management

Communication

Staff training

Education

High School Diploma or GED

Bachelor’s degree in Health and Human Services

Job description

Overview

The Residence Manager will oversee the daily operation of the assigned residence; including providing direct supervision of Direct Support Professionals (DSPs); ensuring individuals receive quality supports; managing budget and overseeing and managing the day‑to‑day operations/systems critical to the smooth running of the program.

The Center for Family Support (CFS) mission is to provide support and assistance to individuals with developmental and related disabilities. We are the first agency in New York to achieve the Council on Quality and Leadership Certification (CQL). By achieving this certification, it shows our commitment and dedication to creating services that enhance and improve the quality of life for individuals with disabilities.

Our industry-leading benefits include:

• 401(k)
• Dental Insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Responsibilities

• Responsible for coordinating, implementing and evaluating individual program plans and maintaining records in compliance with OPWDD and state/federal regulations.
• Hire, train and supervise DSPs in completion of job responsibilities.
• Responsible for the orientation and evaluation of residential staff. (i.e., progressive discipline and staff development) as well as securing records confidentially.
• Responsible for the implementation of all policies, procedures and programs of the facility and CFS in accordance with OPWDD regulations and guidelines.
• Attend, participate and monitor/review all team meetings, including Interdisciplinary, Individual Service Plan and clinical meetings.
• Attend and participate in agency standing committee meetings, training and assigned activities outside of the residence.
• Ensure timely submission of required paperwork including payroll, Res Hab, Incident Reports/Investigations, etc. (Use Manager’s Weekly Report to ensure systems are monitored)
• Ensure residence physical plant is maintained and meets regulatory requirements.
• Must complete and ensure that all staff complete mandatory training (i.e., SCIP, AMAP, CPR/First Aid, Corporate Compliance, Choking Prevention, etc.) in a timely manner.
• Models and performs all aspects of Individuals’ program plans and ensures staff understands and implements each individual’s plan as written using a Person Centered approach.
• Able to be on call to respond and address emergencies, including incidents, safety hazards and staffing issues.
• Facilitates communications with the day programs and related work sites to enhance comprehensive case management.
• Reviews documents on Therap, including checklists, t-logs and medical information daily and addresses problems as they arise.
• Conducts record reviews in order to ensure compliance and identify potential problems to be resolved. Communicates information to relevant parties, including the Assistant Director, Director, MSC, BIS, etc.
• Develops and maintain relationships with family members/advocates of the individuals and addresses concerns as they arise.
• Work schedule and location are subject to change based on the needs of the department.

Qualifications

• High School Diploma or GED required
• Bachelor’s degree in Health and Human Services or related field preferred
• 3+ years of experience in the field of Developmental Disabilities with 1+ years of experience in program supervision

The Center for Family Support provides equal employment opportunities to all. We celebrate the wonderful qualities that make each of us unique and greatly value how they enrich the work we do.

#IND-NYDSP

Pay Range

USD $2,384.62 - USD $2,615.39 /Yr.