Residence Life Student Office Assistant

Purdue University; West Lafayette (IN); On-site; USD 11,000 - 16,000; Part time

Job summary

Purdue University in West Lafayette is seeking a Spring 2027 University Residences Student Office Staff (SOS) for clerical support. The role involves greeting residents, assisting with information dissemination, and handling check-in/check-out procedures for residents and equipment.

The position requires a high school diploma and active enrollment at Purdue, strong customer service and communication skills, and reliability to work at least 10 hours per week, including days, evenings, and

Qualifications

• High school diploma or equivalent.
• Must be actively enrolled at Purdue University.
• Customer service oriented.
• Strong interpersonal and communication skills, both verbal and written.
• Flexible and dependable with a strong attention to detail.
• Proven problem-solving skills.

Responsibilities

• Exhibit friendliness, diplomacy, and tact in responding to customers.
• Ability to handle emergency situations and prioritize responsibilities, while continuing to provide the highest level of customer service to our residents.
• Maintain competency in the operation, including proper check-in/check-out procedures for residents and checking out equipment as appropriate.
• Assists the hall clerk with items such as distributing pertinent information to residents regarding upcoming events (i.e. bulletins, programs, and messages).
• Attend all scheduled staff meetings to gain relevant information.
• Maintain confidentiality and exhibit professional conduct when handling sensitive information, report violations of university and/or University Residences policy.
• Exercise accountability for the proper handling and security of all issued keys, safe access, as well as hall property (i.e., hall equipment).
• Other duties as assigned

Skills

Customer service

Interpersonal communication

Attention to detail

Problem-solving

Flexible & dependable

Education

High school diploma or equivalent

Actively enrolled at Purdue University

Job description

Purdue University in West Lafayette is seeking a Spring 2027 University Residences Student Office Staff (SOS) for clerical support. The role involves greeting residents, assisting with information dissemination, and handling check-in/check-out procedures for residents and equipment.

The position requires a high school diploma and active enrollment at Purdue, strong customer service and communication skills, and reliability to work at least 10 hours per week, including days, evenings, and