Residence Life Hiring & Onboarding Coordinator

University of North Florida Alumni Association; Jacksonville (FL); On-site; USD 21,000 - 26,000; Full time

Job summary

The University of North Florida Alumni Association seeks a Residence Life Program Assistant to coordinate student staff hiring, onboarding, and employment actions in Workday and related systems. This role supports recruitment, timelines, and confidential records within Housing & Residence Life, OPS, at UNF.

The position requires meticulous organization, discretion with sensitive information, and strong communication as it partners with student staff, professional staff, and campus offices to

Qualifications

• Experience with Workday or similar enterprise HR systems.
• Familiarity with student employment practices in higher education.
• Strong organizational skills and ability to manage confidential information.
• Ability to work independently while maintaining collaboration.
• Commitment to accurate, student-centered service

Responsibilities

• Coordinate student staff hiring processes from offer through onboarding, including initiation, tracking, and verification of employment actions in Workday.
• Ensure completion and accuracy of I-9 documentation, onboarding tasks, job changes, rehires, and terminations in accordance with university and federal requirements.
• Monitor and follow up on incomplete or pending employment actions to ensure timely compliance.
• Serve as a primary point of contact for student staff regarding employment paperwork, hiring timelines, and Workday-related questions.
• Provide administrative and logistical support for student staff and professional staff recruitment and selection committees.
• Coordinate hiring timelines, communication templates, tracking tools, and documentation for searches and student staff selection processes.
• Assist with maintaining accurate recruitment records and employment files in accordance with university retention and confidentiality standards.
• Support student staff timesheet processes, including monitoring submissions, troubleshooting issues, and coordinating corrections as needed.
• Serve as a liaison between Residence Life, Payroll, and Human Resources to resolve discrepancies or questions related to student employment compensation.
• Maintain organized, accurate records related to student employment, hiring cycles, and staffing changes.
• Generate basic reports or tracking documents to support staffing projections, onboarding progress, and audit readiness.
• Utilize spreadsheets, Microsoft Office tools, Workday, and other institutional systems to support operational needs.
• Communicate clearly and professionally with student staff, professional staff, and campus partners regarding processes, deadlines, and expectations.
• Provide high-quality customer service in a fast-paced environment with frequent interruptions and competing priorities.
• Demonstrate care, patience, and problem-solving skills when supporting students navigating employment processes.
• Participate in move-in, move-out, or peak operational periods as needed to support department-wide priorities.
• Perform other related duties as assigned to support the mission and operational effectiveness of Housing and Residence Life.
• Provide additional staffing support during peak Housing and Residence Life events or operational periods.
• Assist with special projects related to staffing, hiring process improvements, or departmental initiatives.

Skills

Organization

Communication

Confidentiality

Independent work

Team collaboration

Tools

Workday

Banner

Maxient

StarRez

erezlife

Job description

The University of North Florida Alumni Association seeks a Residence Life Program Assistant to coordinate student staff hiring, onboarding, and employment actions in Workday and related systems. This role supports recruitment, timelines, and confidential records within Housing & Residence Life, OPS, at UNF.

The position requires meticulous organization, discretion with sensitive information, and strong communication as it partners with student staff, professional staff, and campus offices to