Residence Life Front Desk Lead Clerk

University of Chicago; Chicago (IL); On-site; USD 24,424 - 26,050; Full time

Job summary

The University of Chicago Housing & Residence Life Operations is seeking a Desk Clerk II to lead receptionist and clerical duties, managing the front desk, security, and mail with professionalism. You will deliver excellent customer service to residents, staff, and visitors while supporting residence hall operations.

Required: high school diploma or equivalent and prior customer service experience. Proficiency in Word, Excel and Outlook; ability to lift up to 49 lbs; 40 hours/week; hourly pay

Qualifications

• Previous customer service experience required.
• High school diploma or equivalent required.
• Ability to operate standard office software and systems.

Responsibilities

• Perform receptionist and clerical duties as per policy.
• Greet residents, staff and visitors and provide information.
• Manage mail and package distribution and maintain sign-in records.
• Assist with opening/closing of residence halls and desk operations.

Skills

Customer service

Office software

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

The University of Chicago Housing & Residence Life Operations is seeking a Desk Clerk II to lead receptionist and clerical duties, managing the front desk, security, and mail with professionalism. You will deliver excellent customer service to residents, staff, and visitors while supporting residence hall operations.

Required: high school diploma or equivalent and prior customer service experience. Proficiency in Word, Excel and Outlook; ability to lift up to 49 lbs; 40 hours/week; hourly pay