Residence Life Front Desk Associate

University of Chicago; Chicago (IL); On-site; USD 24,000 - 25,000; Full time

Job summary

University of Chicago seeks a Desk Clerk to perform clerical duties for the Housing and Residence Life Operations during the academic year. The role focuses on building security, access control, mail processing, and resident services across a 24-hour operation with multiple shifts in evenings, overnights, and weekends.

This 9-month, 40-hour-per-week position emphasizes excellent customer service to residents, staff, and visitors, and requires handling high and low activity levels while

Qualifications

• High school diploma or GED required.
• Previous customer service experience required.
• One year of general office or clerical experience required.

Responsibilities

• Answer phone calls and check email during shifts.
• Provide exceptional customer service to residents, staff and visitors.
• Greet residents and staff and assist with campus information and policies.
• Receive, record, and distribute mail and packages; manage sign-in records.
• Monitor building security and verify IDs at entry.

Skills

Customer service

Communication

Multitasking

Teamwork

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

Web-based systems

Job description

University of Chicago seeks a Desk Clerk to perform clerical duties for the Housing and Residence Life Operations during the academic year. The role focuses on building security, access control, mail processing, and resident services across a 24-hour operation with multiple shifts in evenings, overnights, and weekends.

This 9-month, 40-hour-per-week position emphasizes excellent customer service to residents, staff, and visitors, and requires handling high and low activity levels while