Residence Life Facilities & Operations Specialist

Wayne State University; Detroit (MI); On-site; USD 58,000 - 65,000; Full time

Job summary

Wayne State University in Detroit seeks an experienced Facilities and Operations Specialist for Housing and Residential Life to coordinate the operational functions that support a safe, functional, high‑quality residential living and dining environment. The role acts as the primary liaison among residents, campus departments and external service providers to ensure timely resolution of facility needs.

Reporting to the Senior Director, you will oversee facility operations processes, manage

Qualifications

• Bachelor's degree or 4 years facilities experience.
• Experience coordinating facility or building processes.
• Prior housing/academic environment experience preferred.

Responsibilities

• Coordinate operational functions to support safe, high-quality residential living and dining.
• Liaise among residents, campus departments, and external service providers.
• Oversee opening/closing and transition activities for residence halls.
• Manage dining equipment repair vendor arrangements and scope of work.
• Monitor building conditions, service quality, and regulatory compliance.
• Provide training on facilities topics and oversee after-hours on-call rotation.

Skills

Project management

Stakeholder collaboration

Problem solving

Interpersonal communication

Facilities knowledge

Education

Bachelor's degree

Job description

Wayne State University in Detroit seeks an experienced Facilities and Operations Specialist for Housing and Residential Life to coordinate the operational functions that support a safe, functional, high‑quality residential living and dining environment. The role acts as the primary liaison among residents, campus departments and external service providers to ensure timely resolution of facility needs.

Reporting to the Senior Director, you will oversee facility operations processes, manage