Residence Life Concierge & Front Desk Assistant

Liberty University, Inc.; Lynchburg (VA); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Flexible schedules

Job summary

Liberty University, Inc. is seeking an Office Assistant to be the primary customer service representative for the Office of Residence Life in Lynchburg, VA. You will greet visitors, answer calls, respond to emails, and assist students with the ResLife Portal and key issuance.

The role is part-time and on-site, with a starting wage of $12.77 per hour. Candidates should be Liberty University students and available to work up to 18 hours weekly, with customer service experience preferred.

Qualifications

• Must be a Liberty University student able to work up to 18 hours per week.
• Customer service experience is preferred.

Responsibilities

• Greet customers and guests at the ORL front desk in a friendly and effective manner.
• Answer inbound phone calls and assist or direct inquiries.
• Assist students via online chat in navigating the ResLife Portal and completing processes.
• Respond to emails in a timely and professional fashion while monitoring the inbox.
• Become proficient using StarRez housing software to complete housing and student tasks.
• Issue, return, and organize room keys efficiently and accurately.
• Assist other staff with essential office tasks.

Skills

Customer service

Communication

Education

Liberty University student

Tools

StarRez

Job description

Liberty University, Inc. is seeking an Office Assistant to be the primary customer service representative for the Office of Residence Life in Lynchburg, VA. You will greet visitors, answer calls, respond to emails, and assist students with the ResLife Portal and key issuance.

The role is part-time and on-site, with a starting wage of $12.77 per hour. Candidates should be Liberty University students and available to work up to 18 hours weekly, with customer service experience preferred.