Residence Inn Scottsdale North - Front Desk Agent

Aimbridge Hospitality; Scottsdale (AZ); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401k Plan

Job summary

A Front Desk Agent role at Residence Inn Scottsdale North, part of Aimbridge Hospitality, focuses on welcoming guests, managing check-ins, and handling requests with a friendly, professional demeanor.

The position supports a busy front desk, uses hotel software and Office tools, and offers benefits after the initial waiting period for full-time roles; shifts are 2–3 per week.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest Service Superstar: you bring warm vibes and top-tier service that make guests feel at home.
• Communication Champ: you communicate clearly and confidently with guests and team.
• Quick-Thinking Problem Solver: you think fast and turn hiccups into happy endings.
• Multitasking Marvel: you juggle reservations, check-ins, check-outs, and financials efficiently.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru - mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

2-3 shifts per week

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
• Communication Champ: You know how to get the message across - clearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Whether you're in town for a golf vacation, a business trip, or a Sonoran Desert getaway, the newly renovated, TripAdvisor Award of Excellence winning, Residence Inn Scottsdale North provides the comforts of home for your extended stay. Our pet-friendly hotel offers spacious studios, one-bedroom, and two-bedroom suites featuring new beds and plush bedding, full kitchens with new appliances, and distinct areas to sleep, eat and relax. You'll love our tranquil resort-like location, adjacent to TPC Scottsdale and convenient to Mayo Clinic, Scottsdale shopping and fine dining, and area attractions.

Application deadline for Colorado positions: 2-3 shifts per week