Residence Hall Operations Coordinator & Staff Lead

Oregon State University; Corvallis (OR); On-site; USD 29,000 - 44,000; Full time

Job summary

Oregon State University in Corvallis is seeking an Administrative Program Assistant within University Housing and Dining Services. The role leads 20-25 student CSRs across two Residence Hall Service Centers, handling logistics, scheduling, and training to ensure efficient operations across housing facilities.

The position emphasizes customer service, accuracy, and collaboration with campus partners. Expect a hands-on role with clerical duties, audits, and summer coordination, supporting a

Qualifications

• Three years of office experience including two years at full-performance level.
• Lead work responsibility or coordination of office procedures.
• Demonstrated presentation and/or training experience.
• Ability to foster an environment for staff that encourages a high level of customer service and performance.
• Working knowledge of FERPA.
• Demonstrated experience scheduling staff across multiple shifts and locations.
• Strong oral and written communication skills.
• Ability to manage multiple priorities and timelines within frequent interruptions.

Responsibilities

• Residence Hall Service Center Administrative and Logistics Management.
• Supervise 20-25 student CSRs.
• Coordinate CSR scheduling and training.
• Key and access card management and mail/inventory processing.
• Audit Service Center assets for accuracy.
• Collaborate with Residential Conferences for summer groups.
• Report to the Operations Manager for Resident Services.

Skills

Customer service

Training/mentoring

Staff scheduling

Communication skills

FERPA knowledge

Multitasking

Education

Bachelor's degree in a relevant field

Tools

StarRez

Microsoft Office

Microsoft Outlook

Google Apps

Job description

Oregon State University in Corvallis is seeking an Administrative Program Assistant within University Housing and Dining Services. The role leads 20-25 student CSRs across two Residence Hall Service Centers, handling logistics, scheduling, and training to ensure efficient operations across housing facilities.

The position emphasizes customer service, accuracy, and collaboration with campus partners. Expect a hands-on role with clerical duties, audits, and summer coordination, supporting a