Reservoir Beach Supervisor - Seasonal

Towson; Arlington (MA); On-site; USD 34,440; Part time

Job summary

Towson is looking for a seasonal Reservoir Beach Supervisor in Arlington, Massachusetts, responsible for overseeing daily operations and ensuring safety for guests. The ideal candidate must hold current First Aid/CPR & AED certification, have a high school diploma or GED, and possess strong customer service and supervisory skills. Applicants should be prepared to work 15-30 hours per week, including weekends and holidays. A background in recreational studies or sports management is preferred.

Qualifications

• Current First Aid/CPR & AED Certification required.
• Must be 21 years of age or older.
• Strongly preferred applicants with a background in recreational studies or sports management.

Responsibilities

• Oversee daily operations of Reservoir Beach.
• Enforce rules and ensure safety for staff and visitors.
• Complete regular cleanliness and safety walkthroughs.
• Manage cash control policies and procedures.

Skills

Customer service skills

Supervisory skills

Diplomacy

Listening skills

Basic computer proficiency

Education

High school diploma/GED

Tools

MyRec software

Job description

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Arlington Reservoir Beach Supervisor - Seasonal
Arlington, Massachusetts 02476

$25/hour; 15-30 hours/week

Job Summary

We are currently seeking a friendly, reliable and professional Reservoir Beach Supervisor for seasonal employment with the Town of Arlington Recreation Department. The Reservoir Supervisor will be responsible for assisting in the oversight of daily Reservoir Beach operations.

Supervisor Responsibilities

• Day-to-day supervision of the Reservoir Beach facility, staff, and visitors, including but not limited to enforcing rules to staff and participants if necessary.
• Works independently and collaboratively in overseeing daily activities while providing exceptional customer service and fostering a welcoming environment.
• Facilitate emergency protocol procedures such as inclement weather clearing of water and beach, missing child procedure, and emergency action plan.
• Support facility standards by completing regular cleanliness and safety walkthroughs and assisting with inventory management for supplies and retail items.
• Check membership passes and confirms household eligibility consistently.
  • Responsible for all cash management and concession/gate reconciliation processes to ensure accuracy, security, and timely reporting.
  • Establishes and enforces cash-control policies and procedures including Point of Sale system, counting, floats, deposits, safe access, and dual control.
• Direct Reservoir Beach attendants to complete their assigned roles at snack bar and entrance gate, as well as direct maintenance staff duties.
• Supervise and/or assist with opening and closing procedures as well as provide support for special events, including weekends, holidays, and evenings.
• Assist in resolving or escalating to Recreation Department leadership team any employee issues or concerns when necessary.
• Backup support for any employee who is absent.

Work Schedule

• Approximately 15-30 hours per week.
• Flexibility to be available on weekends and/or holidays.
• Flexibility to work additional hours as needed to meet position requirements.

Physical Demand

• Exposure to summer seasonal elements.
• Will occasionally encounter toxic chemicals during shift.

Qualifications/Requirements

• Current First Aid/CPR & AED Certification required.
• High school diploma/GED equivalent required.
• Must be 21 years of age or older.
• Strongly preferred applicants with a background in recreational studies, sports management or related field.
• Superior customer service skills.
• Solid supervisory, diplomacy and listening skills.
• Basic computer proficiency (MyRec software experience preferred).

This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change.