Reservations Specialist — Hospitality & Travel (Entry-Level)

OpenKrill; United States; Hybride; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Structured onboarding and training

Access to reservation systems and work

Ongoing professional development

Flexible work environment

Collaborative and supportive team

Résumé du poste

OpenKrill is seeking enthusiastic individuals for a Customer Service Hospitality - Reservations role. This entry-level position focuses on helping clients coordinate reservations, manage booking details, and deliver a smooth, positive customer experience.

No prior experience required; comprehensive training and ongoing support are provided to help you succeed in a structured hospitality environment.

Qualifications

• Strong communication skills with a customer-first approach.
• Organized with attention to detail.
• Comfortable using online systems and reservation tools.
• Ability to manage tasks independently.
• Customer service, hospitality, or administrative experience is helpful but not required.

Responsabilités

• Assist clients with making and managing reservations for hotels, resorts, and travel-related services.
• Provide clear and professional communication regarding booking details and availability.
• Support the reservation process from inquiry through confirmation.
• Review reservation information for accuracy, including dates and guest details.
• Maintain organized records of client bookings and communications.
• Provide follow-up support and respond to customer questions as needed.

Connaissances

Customer communication

Attention to detail

Reservation systems

Independent work

Hospitality exposure helpful

Outils

Reservation software

Description du poste

OpenKrill is seeking enthusiastic individuals for a Customer Service Hospitality - Reservations role. This entry-level position focuses on helping clients coordinate reservations, manage booking details, and deliver a smooth, positive customer experience.

No prior experience required; comprehensive training and ongoing support are provided to help you succeed in a structured hospitality environment.