Aloha Guest Experience Host

TS RESTAURANTS GROUP; Kailua (HI); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Employee Assistance Program

Paid Time Off

Free employee meals

Meal discounts

Holiday Pay

Job summary

T S Restaurants in Kailua Kona, HI is hiring a Guest Services Host to warmly welcome guests and manage reservations with a focus on aloha spirit. You will guide seating, answer questions about hours and menu items, and assist guests in a fast-paced, friendly environment.

No prior experience required; 16+ age minimum and training provided. This role emphasizes teamwork, safety, and delivering excellent hospitality aligned with our values.

Qualifications

• Guest-oriented with a customer-first mindset.
• Ability to work under pressure in a fast-paced setting.
• Must be at least 16 years old and able to pass training.
• Willing to learn and follow safety and health guidelines.

Responsibilities

• Greet guests and assist with dining arrangements.
• Manage reservations and seating using OpenTable or book system.
• Answer questions about hours, menu items, and holidays.
• Seat guests and provide menus, utensils, and supplies.
• Maintain a clean, organized greeter station and restrooms.

Skills

Guest oriented

Active listening

Communication

Teamwork

Friendly

Working under pressure

Safety awareness

Neat appearance

Tools

Point of Sale system

Job description

T S Restaurants in Kailua Kona, HI is hiring a Guest Services Host to warmly welcome guests and manage reservations with a focus on aloha spirit. You will guide seating, answer questions about hours and menu items, and assist guests in a fast-paced, friendly environment.

No prior experience required; 16+ age minimum and training provided. This role emphasizes teamwork, safety, and delivering excellent hospitality aligned with our values.