Reservations Co‑Op: Data Analytics & Process Improvement

Delta Air Lines, Inc.; Atlanta (GA); On-site; USD 25,000 - 39,000; Part time

Job summary

Delta Air Lines, Inc. seeks a Reservations Co-Op to serve as an internal consultant within the Reservations department and lead semester-long projects that support divisional strategies and business objectives.

The role involves cross-functional collaboration with Customer Engagement Centers, data analysis, process improvement, and presenting a capstone deliverable to division leaders. This is a 16-week program based at our Atlanta corporate headquarters.

Qualifications

• Currently pursuing a bachelors degree.
• Available to work 16 consecutive weeks.
• Must come into Corporate Headquarters in Atlanta 4 times per week.
• Must be able to commit to three rotations.
• Strong team player, detail oriented, and able to perform under pressure.
• Proficient in MS Office applications (Excel, Outlook, PowerPoint).
• Willing to travel as required.
• Authorized to work in the United States.

Responsibilities

• Resolve product, process, and project-related issues and risks.
• Perform data analysis and collection.
• Identify and recommend process improvements and operational efficiencies.

Skills

Strong communication

Cross-functional collaboration

Critical thinking

Attention to detail

Team player

Education

Pursuing a bachelors degree

High school diploma or equivalent

Tools

SQL

Power BI

Tableau

Excel

MS Office (Outlook, PowerPoint)

Job description

Delta Air Lines, Inc. seeks a Reservations Co-Op to serve as an internal consultant within the Reservations department and lead semester-long projects that support divisional strategies and business objectives.

The role involves cross-functional collaboration with Customer Engagement Centers, data analysis, process improvement, and presenting a capstone deliverable to division leaders. This is a 16-week program based at our Atlanta corporate headquarters.