Reservations | Area Reservations Manager

Hyatt Regency; Seattle (WA); On-site; USD 80,000 - 103,000; Full time

Benefits offered by this job

Free uniforms and cleaning of uniforms

Discounted parking

Discounted rooms at Hyatt locations

Up to 12 complimentary rooms after 90+

Job summary

Hyatt Regency Seattle is seeking an Area Reservations Manager to lead the Reservations & Revenue team across our Seattle properties, driving inventory control, distribution strategy, and group reservations coordination. You will partner with Revenue Management and Events to maximize occupancy and guest satisfaction.

The role requires strong forecasting, systems knowledge, and team development to deliver exceptional service and efficient operations.

Qualifications

• 2+ years Hotel Reservations experience preferred.
• Proficient in general computer knowledge.
• Forecasting and revenue management experience preferred.
• Knowledge of Hyatt's reservation systems and procedures preferred.
• Refined verbal and written communication skills.
• Customer service experience required.

Responsibilities

• Lead Reservations function and support revenue performance.
• Coordinate Group reservations and Sales process.
• Monitor group pickup and partner with Revenue Management and Events to maximize occupancy and revenue.
• Oversee Reservations standards and system accuracy.
• Train and develop Reservations colleagues and related responsibilities.

Skills

Forecasting

Revenue management

Customer service

Communication skills

General computer knowledge

Hotel reservations experience

Tools

Hyatt reservation systems

Job description

Summary

Are you ready to take the next step in your hospitality career? We invite you to consider the amazing opportunity to lead in our Reservations & Revenue team at the

Area Reservations Manager!

The Area Reservations Manager leads the Reservations function and supports Revenue performance by controlling room inventory and distribution strategy for the Grand Hyatt Seattle, Hyatt Regency Seattle, and Hyatt at Olive 8. This hands-on leader coordinates the Group reservations and Sales process, monitors group pickup and partners with Revenue Management and Events to maximize occupancy and revenue. The role also oversees Reservations standards, system accuracy, and the training and development of Reservations colleagues and all related Reservation responsibilities to deliver a responsive, reliable guest experience.

Organization- Hyatt Regency Seattle

Summary

Are you ready to take the next step in your hospitality career? We invite you to consider the amazing opportunity to lead in our Reservations & Revenue team at the Hyatt Regency Seattle as our Area Reservations Manager!

The salary range for this position is $80,169 to $103,300. Decisions regarding individual salaries will be based on a number of factors, including experience, qualifications, and education.

As a colleague, we have you covered with awesome benefits and perks!

Benefits

• Medical & Vision insurance for you and your dependents
• Dental Insurance
• 401(k) & Retirement Savings Plan (RSP)
• Basic Life Insurance
• Short Term Disability Insurance
• New Child Leave & Adoption Assistance
• Paid Time Off
• 10 days (80 hours) vacation earned upon completing 1-4 years of service
• 15 days (120 hours) vacation earned upon completing 5-9 years of service
• 20 days (160 hours) vacation earned upon completing 10+ years of service
• (2) Floating Holidays per year
• (6) Paid Holidays per year
• Compassionate Leave
• Jury Duty Leave
• Seattle Paid Sick & Safe Time
• Extended Illness Days – unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year

Perks

• Employee Assistance Program
• Free Uniforms and Cleaning of your Uniform
• Discounted parking
• Discounted Rooms at any participating Hyatt location starting on your first day of employment
• Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service
• Free colleague meals during shift
• Hyatt Colleague discount program
• Tuition Reimbursement
• ORCA Pass subsidy

When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,500 properties worldwide.

View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Must be proficient in general computer knowledge
• Must have previous experience with forecasting and revenue management.
• Must have extensive experience with customer service.
• 2+ years Hotel Reservations experience preferred
• Knowledge of Hyatt's reservation systems and procedures preferred