Reservations | Area Reservations Manager

Hyatt Hotels Corporation; Seattle, Northern (WA, KY); Hybrid; USD 80,000 - 103,000; Full time

Benefits offered by this job

Medical & Vision insurance for you and

Medical & Vision insurance for you and

Job summary

Are you ready to take the next step in your hospitality career? We invite you to consider the amazing opportunity to lead in our Reservations & Revenue team at the Hyatt Regency Seattle as our Area Reservations Manager!

The Area Reservations Manager leads the Reservations function and supports Revenue performance by controlling room inventory and distribution strategy for the Grand Hyatt Seattle, Hyatt Regency Seattle, and Hyatt at Olive 8.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Experience in hotel reservations and customer service.
• Familiarity with forecasting and revenue management.
• Proficient in general computer knowledge.

Responsibilities

• Lead the Reservations function and support revenue performance.
• Coordinate group reservations and sales processes to maximize occupancy and revenue.
• Monitor group pickup and partner with Revenue Management and Events.
• Oversee reservations standards, system accuracy, and training of Reservations staff.

Skills

Forecasting

Revenue management

Customer service

Communication skills

Computer literacy

Tools

Reservation systems

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

Reservations | Area Reservations Manager

US - WA - Seattle

Reservations

Department Head/Manager

Full-time

Yearly US Dollar (USD) pay basis

Summary

Are you ready to take the next step in your hospitality career? We invite you to consider the amazing opportunity to lead in our Reservations & Revenue team at the Hyatt Regency Seattle as our Area Reservations Manager!

The Area Reservations Manager leads the Reservations function and supports Revenue performance by controlling room inventory and distribution strategy for the Grand Hyatt Seattle, Hyatt Regency Seattle, and Hyatt at Olive 8. This hands-on leader coordinates the Group reservations and Sales process, monitors group pickup and partners with Revenue Management and Events to maximize occupancy and revenue. The role also oversees Reservations standards, system accuracy, and the training and development of Reservations colleagues and all related Reservation responsibilities to deliver a responsive, reliable guest experience.

The salary range for this position is $80,169 to $103,300. Decisions regarding individual salaries will be based on a number of factors, including experience, qualifications, and education.

As a colleague, we have you covered with awesome benefits and perks!

• Medical & Vision insurance for you and your dependents
• 401(k) & Retirement Savings Plan (RSP)
• Basic Life Insurance
• Short Term Disability Insurance
• New Child Leave & Adoption Assistance
• 10 days (80 hours) vacation earned upon completing 1-4 years of service
• 15 days (120 hours) vacation earned upon completing 5-9 years of service
• 20 days (160 hours) vacation earned upon completing 10+ years of service
• (2) Floating Holidays per year
• (6) Paid Holidays per year
• Compassionate Leave
• Jury Duty Leave
• Seattle Paid Sick & Safe Time
• Extended Illness Days – unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year
• Employee Assistance Program
• Free Uniforms and Cleaning of your Uniform
• Discounted parking
• Discounted Rooms at any participating Hyatt location starting on your first day of employment
• Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service
• Tuition Reimbursement
• ORCA Pass subsidy

When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,500 properties worldwide.

• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Must be proficient in general computer knowledge
• Must have previous experience with forecasting and revenue management.
• Must have extensive experience with customer service.
• 2+ years Hotel Reservations experience preferred
• Knowledge of Hyatt's reservation systems and procedures preferred

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