Reservation Supervisor: Lead & Coach Lodging Team

Corpay; Schaumburg (IL); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Medical, Dental & Vision benefits

401(k) plan

Virtual fitness classes

Robust PTO offerings

Employee discounts

Philanthropic support

Fun culture

Job summary

Corpay is seeking a Reservation Supervisor for its Lodging division in Schaumburg, IL. The supervisor will manage agents, ensuring tasks are executed promptly and according to procedures.

This role demands strong leadership, problem-solving skills, and the ability to handle call center operations effectively. Candidates should possess at least 3 years of related experience and a high school diploma or GED.

Benefits include medical coverage, a 401(k) plan, and virtual fitness classes.

Qualifications

• Minimum 3+ years of proven experience in a call center environment.
• Proven supervisory experience.
• Experience in airline industry call center supervision preferred.

Responsibilities

• Oversee agents and ensure tasks are completed.
• Train and coach team members.
• Maintain team schedule and monitor attendance.

Skills

Call center experience

Supervisory experience

Oral and written communication

Organizational and analytical skills

Interpersonal skills

Microsoft Office proficiency

Education

High School Diploma or GED equivalent

Tools

SABRE

Microsoft Office

Job description

Corpay is seeking a Reservation Supervisor for its Lodging division in Schaumburg, IL. The supervisor will manage agents, ensuring tasks are executed promptly and according to procedures.

This role demands strong leadership, problem-solving skills, and the ability to handle call center operations effectively. Candidates should possess at least 3 years of related experience and a high school diploma or GED.

Benefits include medical coverage, a 401(k) plan, and virtual fitness classes.