Hotel Operations Supervisor - Guest Experience Lead

Aimbridge Hospitality; Schaumburg (IL); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

401k Retirement Plan

Paid Time Off

Employee Assistance Program

Job summary

Aimbridge Hospitality LLC is seeking an Operations Supervisor for Courtyard Chicago Schaumburg to oversee operational tasks and ensure guest satisfaction. The role demands a minimum of 2 to 3 years of hotel experience and a high school diploma. Responsibilities include supervising staff, managing hotel operations, and maintaining service quality. The position offers competitive pay, medical benefits, and paid time off, with additional benefits such as a 401k plan. Located in Schaumburg, this position entails working in a vibrant corporate area.

Qualifications

• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Must have a valid driver’s license for the applicable state.
• Must show initiative in job performance.

Responsibilities

• Supervise operational tasks and staff in the hotel.
• Ensure guest satisfaction and efficient hotel operations.
• Maintain high standards of personal appearance and grooming.

Skills

Leadership

Communication

Problem-solving

Time management

Education

High School diploma or equivalent

Job description

Aimbridge Hospitality LLC is seeking an Operations Supervisor for Courtyard Chicago Schaumburg to oversee operational tasks and ensure guest satisfaction. The role demands a minimum of 2 to 3 years of hotel experience and a high school diploma. Responsibilities include supervising staff, managing hotel operations, and maintaining service quality. The position offers competitive pay, medical benefits, and paid time off, with additional benefits such as a 401k plan. Located in Schaumburg, this position entails working in a vibrant corporate area.