Reservation Specialist - Equipment & Customer Support

U-Haul; Midwest City (OK); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

Job summary

U-Haul is seeking a Reservation Manager Agent in Midwest City, OK. You will support customers and field teams by handling reservation placement and equipment distribution to balance regional inventory and meet demand.

The role emphasizes exceptional customer service, multitasking, and time management in a fast-paced environment with daily variety and growth opportunities within U-Haul.

Qualifications

• High school diploma or equivalent is required.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Support field team members and U-Haul dealerships with equipment and reservation management and placement, directing incoming customers’ equipment to areas based on demand and productivity status.
• Review reports that aid in effective placement of equipment, customer reservations and contracts to support availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Word

Email

Job description

U-Haul is seeking a Reservation Manager Agent in Midwest City, OK. You will support customers and field teams by handling reservation placement and equipment distribution to balance regional inventory and meet demand.

The role emphasizes exceptional customer service, multitasking, and time management in a fast-paced environment with daily variety and growth opportunities within U-Haul.