Reservation & Equipment Coordinator

U-Haul International, Inc.; Plano (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Mindset App Reimbursement

Job summary

U-Haul International, Inc. is seeking a Reservation Manager Agent in Plano, TX. The role focuses on supporting customers and field teams with reservation placement and equipment distribution under the Traffic Control Manager's guidance.

The position emphasizes providing outstanding customer service in a fast-paced environment, balancing regional inventory, and ensuring accurate reservation and contract activity. Benefits and growth opportunities accompany the role.

Qualifications

• High school diploma or equivalent is required.
• Proficient in customer service, time management and multitasking.
• Familiarity with office equipment and basic computer use (Word, email).

Responsibilities

• Assist with calls from and to customers.
• Support field team members and U-Haul dealerships with equipment and reservation management.
• Direct incoming customers' equipment to areas based on demand and productivity status.
• Review reports to aid in equipment placement and reservation accuracy.
• Assist with the U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Office equipment familiarity

Education

High school diploma or equivalent

Tools

Microsoft Word

Email client

Job description

U-Haul International, Inc. is seeking a Reservation Manager Agent in Plano, TX. The role focuses on supporting customers and field teams with reservation placement and equipment distribution under the Traffic Control Manager's guidance.

The position emphasizes providing outstanding customer service in a fast-paced environment, balancing regional inventory, and ensuring accurate reservation and contract activity. Benefits and growth opportunities accompany the role.