Dynamic Reservation & Scheduling Specialist

U-Haul; High Point (NC); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Life insurance

Gym Reimbursement Program

Paid holidays, vacation, and sick days

Job summary

U-Haul is seeking a Reservation Manager Agent who thrives in a team environment and delivers outstanding customer service. This role supports customers, field teams, and dealerships through reservation placement and equipment distribution in a fast-paced setting.

Under the Traffic Control Manager, you will review reports and assist with equipment availability, reservations, and contracts to ensure accurate and timely service. U-Haul also supports U-Box reservations as needed.

Qualifications

• High school diploma or equivalent is required.
• Strong customer service skills and ability to multitask in a fast-paced environment.
• Proficiency with basic office equipment and software is expected.

Responsibilities

• Assist with calls from and to customers.
• Support field team members and U-Haul dealerships with equipment and reservation management and placement.
• Direct incoming customers' equipment to areas based on demand and productivity status to balance regional inventory.
• Support U-Box portable storage product as needed.

Skills

Customer service

Time management

Multitasking

Office equipment

Education

High school diploma or equivalent

Tools

Microsoft Word

Email

Job description

U-Haul is seeking a Reservation Manager Agent who thrives in a team environment and delivers outstanding customer service. This role supports customers, field teams, and dealerships through reservation placement and equipment distribution in a fast-paced setting.

Under the Traffic Control Manager, you will review reports and assist with equipment availability, reservations, and contracts to ensure accurate and timely service. U-Haul also supports U-Box reservations as needed.