Reservation Agent

STWHJ; New Orleans (LA); Remote; USD 10,000 - 60,000; Full time

Job summary

Une entreprise dynamique recherche un coordinateur de voyages à distance pour planifier des voyages captivants pour les clients d'entreprise et de loisirs. Si vous aimez voyager et aider les autres à organiser leurs déplacements, rejoignez notre équipe ! Ce rôle flexible permet de travailler à temps plein ou partiel tout en développant vos compétences en service à la clientèle.

Qualifications

• Doit avoir au moins 18 ans et être autorisé à travailler aux États-Unis.
• Communication efficace avec les clients requise.
• Expérience personnelle de voyage et service client souhaitée.

Responsibilities

• Réserver des voyages pour des clients d'entreprise et de loisirs.
• Créer des itinéraires exceptionnels basés sur les besoins des clients.
• Communiquer efficacement avec les clients avant et après leur voyage.

Skills

Communication

Vente

Service à la clientèle

Job description

We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning.

Research, Create, and Execute exceptional itineraries for clients

Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs

Complete ongoing training to earn and maintain certification to book travel

Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations

Review budgets, and plan trips according to clients budget constraints

Create promotional materials to utilize

Monitor restrictions on travel that come and go

Book travel needs (airline, car rental, hotel accommodations, cruise, ticket / event sales, etc)

Effectively communicate with clients pre / post travel

Handle issues that may arise during the bookings and / or travel for clients

Network with tour operators regarding packages that you can possibly offer to clients

Part Time or Full time

Requirements

Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom.

Must be able to effectively communicate with clients (strong sales background a plus)

Must have a smartphone with internet access, laptop recommend but not required

Personal travel experience is a huge plus, however not required

Previous experience in customer service or hospitality also a plus, but not required