Cruise Booking Agent

Po Enterprises; El Paso (TX); Remote; USD 35,000 - 50,000; Full time

Job summary

Join a remote team as a Cruise Booking Agent at a leading travel company! Assist clients in planning unforgettable cruise vacations by providing exceptional customer service and managing bookings. This role offers flexibility, professional development support, and travel industry discounts. Ideal for individuals enthusiastic about travel and hospitality.

Benefits

Remote work flexibility

Professional development support

Travel industry discounts

Errors & Omissions (E&O) insurance coverage

Flexible scheduling options

Qualifications

• Must be 18 years or older and authorized to work in the country.
• Comfortable working independently in a remote environment.
• Reliable computer or laptop with internet access.

Responsibilities

• Assist clients with researching and reserving cruise vacations.
• Respond promptly to client inquiries via various communication channels.
• Maintain accurate records of client bookings and preferences.

Skills

Organizational Skills

Multitasking

Communication

Customer Service

Job description

Job Description

We are seeking a dedicated and detail-oriented Cruise Booking Agent to join our remote team. In this role, you will assist clients in booking memorable cruise vacations, ensuring every step of the planning process is seamless, professional, and enjoyable. This is a client-facing support and sales role ideal for individuals who are enthusiastic about travel, hospitality, and delivering exceptional service.

Key Responsibilities:

Cruise Booking & Coordination

• Assist clients with researching, selecting, and reserving cruise vacations
• Coordinate accommodations, onboard experiences, excursions, and transportation
• Manage booking modifications and ensure all details are accurate and up to date

Customer Service & Support

• Respond promptly to client inquiries via phone, email, or messaging platforms
• Provide detailed travel information, including cruise packages, itineraries, and promotions
• Ensure high levels of client satisfaction by anticipating needs and addressing concerns

Documentation & Communication

• Maintain accurate records of client bookings and preferences
• Send confirmations, cruise itineraries, and important updates in a timely manner
• Collaborate with cruise lines and suppliers to ensure seamless reservation processes

What We Provide

• Remote work flexibility: operate from anywhere with a secure internet connection
• Professional development support
• Travel industry discounts on cruise packages and related services
• Errors & Omissions (E&O) insurance coverage
• Flexible scheduling options

What You'll Need

• Must be 18 years of age or older and authorized to work in your country
• Strong organizational and multitasking abilities
• Excellent communication and customer service skills
• Comfortable working independently in a remote environment
• Reliable computer or laptop with internet access

Apply Today

If you're passionate about cruising and ready to help travelers book unforgettable vacations, we'd love to hear from you!