Hotel Booking Agent (Remote)

Go See this World; United States; Remote; USD 25,000 - 32,000; Part time

Job summary

A dynamic company seeks a motivated Remote Hotel Booking Agent committed to delivering excellent customer service. In this role, you will assist customers in hotel bookings and inquiries, requiring strong communication and organizational skills. Candidates who thrive in fast-paced environments are encouraged to apply.

Benefits

Health and wellness benefits

Training and development opportunities

Work-from-home flexibility

Qualifications

• Preferred experience in customer service or reservations.
• Ability to prioritize tasks in a fast-paced setting.
• Self-motivated and reliable with minimal supervision.

Responsibilities

• Assist customers with booking hotel accommodations.
• Provide customers with information on hotel options and rates.
• Ensure accurate processing of all bookings.

Skills

Communication Skills

Customer Service

Attention to Detail

Time Management

Tools

Hotel Booking Platforms

Job description

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About the Role:

We are seeking a motivated and detail-oriented Remote Hotel Booking Agent to join our dynamic team. This position is ideal for individuals who have a passion for customer service and enjoy working in a fast-paced environment. As a Hotel Booking Agent, you will assist customers with booking hotel accommodations, answering inquiries, and providing excellent support to ensure a seamless experience for all of your clients.

Responsibilities:

• Assist customers with booking hotel rooms and related services through phone, email, or online channels.
• Provide customers with accurate and relevant information regarding hotel options, rates, and availability.
• Address customer concerns or inquiries with professionalism and courtesy.
• Ensure all bookings are processed accurately and in a timely manner.
• Collaborate with hotel partners to resolve issues and improve booking efficiency.
• Market to gain your own clientele.
• Maintain a strong knowledge of hotel services and destinations to offer the best recommendations.
• Achieve performance metrics related to customer satisfaction, booking accuracy, and response time.

Qualifications:

• Previous experience in a customer service or reservations role is preferred.
• Strong communication skills (both verbal and written).
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• Basic knowledge of hotel booking platforms and reservation systems is a plus.
• High attention to detail and commitment to providing an excellent customer experience.
• Self-motivated and able to work independently with minimal supervision.
• Competitive pay with performance-based bonuses.
• Health and wellness benefits (specific benefits may vary by location).
• Training and development opportunities to advance your career.
• Work-from-home/Remote flexibility with a collaborative team environment

How to Apply:

If you are passionate about customer service and have a knack for helping others find the perfect accommodations, we encourage you to apply!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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