Research Technician

UNC Lineberger; North Carolina; Hybrid; USD 42,000 - 65,000; Full time

Job summary

UNC Lineberger is seeking a Research Technician to support projects at the Frank Porter Graham Child Development Institute. The role involves handling incoming and outgoing calls, logging interactions, and ensuring smooth communication with teams and stakeholders.

The position may be eligible for a hybrid work arrangement, with UNC Chapel Hill employees generally required to reside within commuting distance.

Qualifications

• Demonstrated possession of the competencies necessary to perform the work.

Responsibilities

• Handles incoming and outgoing calls, logs interactions, and ensures smooth communication.
• Follows procedures and reports workload details to the supervisor.

Job description

Please see Special Instructions for more details.

By applying for this position, you are also being considered for identical position numbers 20068431, 20019093, 20068475.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

Primary Purpose of Organizational Unit

The UNC Frank Porter Graham Child Development Institute ( FPG ) is one of the nation’s oldest and largest multidisciplinary centers devoted to the study of children and their families. As one of the nation’s leading child development research centers, we generate scientific evidence, inform policies, and support practices to promote positive developmental and educational outcomes for children of all backgrounds and abilities from infancy to adolescence. FPG has a particular focus on the study of vulnerable populations and those who have special needs. In addition, FPG is committed to addressing the critical issues of equity, diversity, and inclusion as well as the ways that educational inequality and barriers to inclusion impact children’s wellbeing. Approximately 280 researchers, implementation and technical assistance specialists, staff, and students work on more than 75 projects related to developmental disabilities; physical, social, and emotional health; early care and education; early intervention and special education, prevention science, and more to address important issues facing all children and families. Our work spans across disciplines from education and psychology to social work and public health. We collaborate with researchers across campus and throughout the nation. At FPG , transdisciplinary collaboration is a way to leverage collective expertise for comprehensive and relevant research and outreach, and is embodied in our motto: Advancing knowledge to transform children’s lives.

Position Summary

This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station. Handles incoming and outgoing calls, logs interactions, and ensures smooth communication. Follows procedures and reports workload details to the supervisor. THIS POSTING IS FOR THREE IDENTICAL POSITIONS ( POSITION NUMBERS 20068431, 20019093, AND 20068475). BY APPLYING , YOU WILL BE CONSIDERED FOR ALL THREE AVAILABLE POSITIONS .

Minimum Education and Experience Requirements

Demonstrated possession of the competencies necessary to perform the work.

Management Preferences

Previous experience in a call room setting

Special Physical/Mental Requirements

Campus Security Authority Responsibilities

Campus Security Authority Responsibilities

Not Applicable.

Special Instructions

By applying for this position, you are also being considered for identical position numbers 20068431, 20019093, 20068475.

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at [phone] or send an email to [e-mail] Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

Required Documents

• Curriculum Vitae / Resume

Optional Documents

• Cover Letter

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you possess the competencies necessary to perform the Research Technician position?
  • Yes
  • No