Research Scheduler - Hematology/Oncology (Santa Monica)

University of California - Los Angeles Health; Santa Monica (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

University of California - Los Angeles Health seeks a Research Scheduler to join the clinical research team at UCLA Santa Monica and Westwood. You will schedule patients across oncology, radiology and cardiology clinics and engage patients with scheduling updates.

The role requires coordinating calendar-based processes, communicating with physicians and staff in a high-volume environment, and supporting registration and patient flow using EMR systems.

Qualifications

• Bachelor degree or equivalent
• 1+ year related experience or training
• Ability to meet deadlines and work independently
• Strong organizational and communication skills
• Experience with appointment scheduling and patient flow
• Knowledge of medical terminology and insurance concepts
• Familiarity with EMR systems and online registrations

Responsibilities

• Schedule research patients in oncology, radiology, cardiology and related clinics
• Inform patients of schedules and changes
• Provide administrative and patient care support for scheduling, patient flow and registration

Skills

Communication

Organization

Scheduling

EMR systems

Deadline management

Database software

Education

Bachelor degree

Tools

EMR software

Appointment scheduling system

Job description

Description

We are seeking a
skilled Research Scheduler to participate in research scheduling activities as
part of
the clinical research team located at team located at UCLA/UCLA Santa Monica
and Westwood while
under the direction of the supervisor, investigators, Financial Administrative
Office, Faculty Director,
Medical Director, and Senior Research Director (Senior Management) of the JCCC
CRU. You
will be responsible for scheduling research patients within the oncology
clinics, radiology,
cardiology,
and other departments, as needed. Additionally, you will be responsible for
engaging
with
the research patients to inform them of their schedules and any changes.
Provide
administrative
and patient care support to the clinics with regards to scheduling, patient
flow, and
registration.

Hourly salary range: $31.88 - $45.66

Qualifications

Required:

• Bachelor degree in Art or accounting or similar education.
• Minimum 1 year of related experience or training.
• Demonstrated ability to set and meet internal deadlines, work independently, use judgment and
• make decisions.
• Ability to organize and update paperwork with supervision
• Ability to communicate professionally and effectively with physicians and staff in high volume setting.
• Excellent organizational skills and ability to prioritize assignments.
• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintaining sub-specialty physician schedules.
• Skill in demonstrating work experience with a database computer program.
• Knowledge of major medical insurance plans and types of coverage provided.
• Knowledge of medical terminology.
• Working knowledge of EMR systems to complete on-line transactions, including appointment scheduling, procedure scheduling, the encounter registrations, including appointment scheduling, procedure scheduling, the encounter registration system, hospital lab results and medical reports.