Research Project Manager

MarketOnce; City of Rochester (NY); On-site; USD 76,000 - 95,000; Full time

Benefits offered by this job

Competitive base salary

Health, vision & dental insurance

401k with company contribution

Office in Denver or Boston with paid-2

Job summary

MarketOnce is seeking multiple Research Project Managers to oversee the full lifecycle of market research projects, coordinating fielding, client updates, and quality checks while fostering strong client relationships.

You will manage project flow, own projects from handoff to invoicing, lead client calls, and ensure timely delivery with a client-centric approach. This is a fully onsite role with Denver/Boston offices and hubs in Cincinnati and Rochester.

Qualifications

• Bachelor’s degree in Marketing, Business Administration, Project Management or related field.
• 1–3 years of project management experience, preferably in market research or related industry.
• Strong organizational and time management abilities.
• Excellent verbal and written communication skills.
• Problem-solving skills and adaptability.
• Team collaboration and leadership skills to coordinate with internal and external stakeholders.

Responsibilities

• Manage overall flow and execution of market research projects to meet timelines and client expectations.
• Own projects from win to invoicing and lead client calls on process.
• Provide daily client updates and coordinate follow-up calls.

Skills

Organization

Time management

Verbal & written communication

Problem solving

Team collaboration

Education

Bachelor’s degree in Marketing, Business Administration, Project Management

Job description

At MarketOnce, we empower businesses with the insights and strategies they need to excel in today's dynamic market. With a strong foundation in market research, we offer innovative solutions in research, software, consulting, advertising, and marketing to corporate, private equity firms, and other organizations seeking to achieve their goals.

Our team is distinguished by their client-centric approach—treating each client's business with the dedication and care as if it was their own. This commitment enables us to deliver personalized service and achieve the highest standards of success and innovation in everything we do. Together, our family of companies, including MarketOnce, ROI Rocket, and eAccountable, work towards delivering unparalleled solutions. Headquartered in Denver, Colorado, our global team collaborates from locations across the US and Europe.

We value curiosity, creativity, collaboration, and expertise, continuously striving to push boundaries and exceed our clients' expectations. Join us to be part of a culture that drives meaningful results.

About The Opportunity

We are looking for multiple Research Project Managers, supporting our Consulting, Corporate, Private Equity, and Market Research teams. The Research Project Manager oversees the full lifecycle of market research projects. This role involves fielding, providing client updates, and ensuring quality. By facilitating effective communication and maintaining project efficiency, the Project Manager enhances our ability to handle multiple projects simultaneously, contributing to the organization's success and fostering strong client relationships.

What You'll Do

Project Management: Manage the overall flow and execution of projects, ensuring timelines are met and client expectations are exceeded. This includes:

• Owning individual projects from handoff at time of win to invoicing
• Leading client phone calls on process
• Managing multiple projects at a given time

Client Communication: Keep clients informed and engaged throughout the project lifecycle including:

• Daily updates to clients
• Answering standard client questions
• Scheduling and recruiting for follow-up calls

Quality Assurance: Ensure the quality and accuracy of project deliverables through various activities such as:

• Placing redirects
• Managing fielding via both internal and external samples
• Performing quality checks
• Reconciling projects and invoicing

What We’re Looking For

• Bachelor’s degree in Marketing, Business Administration, Project Management, or a related field
• 1-3 years of experience in project management, preferably in market research or a related industry
• Strong organizational and time management abilities
• Excellent verbal and written communication skills
• Problem-solving skills and the ability to adapt to changing circumstances
• Team collaboration and leadership skills to coordinate with internal and external stakeholders

What We Offer

• Competitive base salary: $76,000-95,000/year
• Flexible vacation policy - take the time you need to recharge
• Comprehensive health, vision & dental insurance
• 401k with company contribution
• Beautiful downtown Denver or Back Bay office with company-paid commuter benefits (parking or RTD EcoPass/MBTA pass)
• Opportunity for career progression with plenty of room for personal growth

What To Expect

• 1st Round: 30-45 minute interview with the Recruiter
• 2nd Round: 45-minute interview with the Hiring Manager
• 3rd Round: 2 hours of onsite interviews with the Hiring Team

Please note that we are fully onsite work environment, and require daily presence at our LoDo/Union Station (Denver) or Back Bay (Boston) office. For Cincinnati and Rochester, we don't have dedicated offices but we do have hubs with employees that you will train and meet with consistently. We do not work with outside recruiting agencies.

MarketOnce will accept applications for this role on an ongoing basis

MarketOnce is an Equal Opportunity Employer. We believe in creating a diverse and inclusive workplace where everyone has the opportunity to thrive. We are committed to hiring individuals based on their skills and qualifications, regardless of race, gender, age, sexual orientation, disability, or any other characteristic. We welcome and encourage applications from all backgrounds.