Research Operations & Delivery Specialist

Dexory; United States; Híbrido; USD 70.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Share options

Private healthcare (Bupa)

Life insurance

Income protection

Pension contributions

Employee Assistance Programme

25 holidays per year

Meals onsite

Team events

Descripción de la vacante

Dexory is seeking a Research Operations Associate to keep our research delivery running and turn validated insights into live product features. You’ll coordinate participant recruitment, scheduling, and field studies across warehouses and operators, ensuring smooth day-to-day operations.

You’ll help build scalable workflows, manage Notion hubs and dashboards, and ship repeatable processes. Working with the Lead and Analyst, you’ll convert findings into clear write-ups for internal and external

Formación

• Around 4 years' experience in operations, programme coordination, delivery or research ops.
• Strong organisation and ability to juggle multiple SLAs and stakeholders.
• Familiarity with Notion, Slack, and data dashboards.

Responsabilidades

• Oversee day-to-day delivery across live research projects, including participant recruitment and panel management.
• Coordinate scheduling and resourcing across product, research and partnership teams.
• Support on-site field studies and engage with operators and warehouses.
• Shape intake and briefing processes, workstack tracking, debrief templates and scheduling.
• Run and evolve Notion Hub and Slack channels to share insights across teams.
• Help build scalable workflows and automation for delivery and reporting.
• Turn validated insights into repeatable delivery processes with the Lead and Analyst.
• Maintain and update GDPR-compliant research tools, data handling guidance and access with customers.

Conocimientos

Strong organisation

Stakeholder mgmt

Workflow tools

Data dashboards

Herramientas

Notion

Basecamp

SurveyMonkey

Slack

Pendo

Descripción del empleo

Dexory is seeking a Research Operations Associate to keep our research delivery running and turn validated insights into live product features. You’ll coordinate participant recruitment, scheduling, and field studies across warehouses and operators, ensuring smooth day-to-day operations.

You’ll help build scalable workflows, manage Notion hubs and dashboards, and ship repeatable processes. Working with the Lead and Analyst, you’ll convert findings into clear write-ups for internal and external