Research & Insights Project Manager

Vanilla Recruitment (UK) Ltd; Town of Mansfield (NY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Working hours 9am-5.30pm

Hybrid working 2/3 days in Mansfield,

Free parking

Healthcare scheme

Employee wellbeing initiatives

Job summary

Vanilla Recruitment, on behalf of a leading marketing services company, is seeking an organised, proactive Research & Insights Project Manager to drive the delivery of qualitative and CX programmes across client accounts. You will lead projects end-to-end, ensuring on-time delivery within budget and high-quality outcomes.

The role requires agency/consultancy experience, strong qualitative insight knowledge, and a passion for seamless project execution.

Qualifications

• Extensive experience in Research & Insights with PM responsibilities in an agency.
• Strong PM skills with successful delivery and client feedback.
• Solid understanding of qualitative research processes.
• International project management experience is a plus.
• Ability to run multiple projects with many stakeholders.
• Experience briefing, estimating and managing internal resources.
• Directing colleagues and suppliers end-to-end in production.
• Comfortable in a fast-paced, collaborative environment.

Responsibilities

• Take insight briefs from clients and Research Account Directors.
• Estimate costs and manage budgets.
• Manage all aspects of insight projects.
• Be the client contact for insight projects you’re managing.
• Produce timing plans and schedule resources across the team.
• Prioritise work based on priorities and scope changes.
• Identify conflicts between cost, time and quality.
• Attend client briefing and presentation meetings.
• Engage with Research Account Directors to meet objectives.
• Identify opportunities for system and method updates.
• Keep informed of trends and market conditions.

Skills

Research & Insights

Project management

Stakeholder management

Qualitative research

Job description

On behalf of a leading marketing services company, we’relooking for an organised, proactive Research & Insights Project Manager to drive the delivery of qualitative and CX programmes across client accounts.

Working closely with Research & CX Managers, Strategistsand Creatives, you will take ownership of projects from brief through to delivery, ensuring everything runs smoothly, on time, within budget and to an exceptional standard.

A natural ability to direct and lead others to ensure end to end project delivery, whilst managing all aspects of the research process will be imperative.

You will be a key point of contact for clients, helping to turn strategic recommendations into robust delivery plans. The ideal candidate will bring experience from an agency or consultancy environment, a good understanding of qualitative research or business transformation projects, and a passion for seamless project execution.

• Competitive salary
• Working hours Monday to Friday 9am-5.30pm
• Hybrid working, 2/3 days per week in Mansfield with some days in Londoneach month
• Free parking
• Healthcare scheme
• Employee wellbeing initiatives

Key Responsibilities

• Taking insight briefs from clients and Research Account Directors.
• Estimating costs, challenging the objectives at the beginning of a project and managing agreed budgets.
• Managing all aspects of insight projects – estimates, timings, recruitment, suppliers, clients, presentations, design, debrief sessions, budget etc.
• Being the client contact for all insight projects you’re managing.
• Producing timing plans and scheduling internal and external resources, working alongside the rest of the team to do this to ensure deadlines are met.
• Continuously prioritising work based on the insight teams priorities and also scope changes.
• Identifying, prioritising and managing conflicts between cost, time and quality.
• Attending client briefing and presentation meetings alongside other client team members.
• Engaging with Research Account Directors to ensure project objectives are achievable and meet quality standards.
• Identifying opportunities for the update and development of systems and business methods.
• Continuously keeping informed of emerging trends and market conditions.

Skills and experience required

• Extensive experience of carrying out a Research & Insights role involving project management responsibilities within an agency environment.
• Strong project management skills, with examples of having successfully delivered a range of projects which generated excellent client feedback.
• Sound understanding of qualitative research processes.
• International project management skills would be an advantage.
• Ability to run multiple projects with many stakeholders and solve day-to-day problems with resources and a variety of clients
• Experience of working effectively with people – particularly in terms of briefing, estimating and efficiently managing internal studio and production resources.
• Demonstrates a natural ability to direct and lead both colleagues and suppliers to ensure end-to-end project delivery, while managing all aspects of the production process.
• Comfortable working in a fast-paced, collaborative environment