We are seeking a Research Manager to join the Research team and create high-impact work that solves client challenges. Primary day-to-day responsibilities will revolve around managing many different types of research engagements, including qualitative and quantitative, global and US-based, for big clients and small clients. You will manage the end-to-end research projects (with Director partnership and oversight) from designing the research instrument to the first pass of data analysis and creating reports that are visually appealing and answer the client’s business questions.
Responsibilities
- Act as the primary point person for client interactions on most engagements, which may involve daily touchpoints or less regular interactions
- Bring strong analytic, communication, and visual design skills to bear in creating reports and presenting results to clients and stakeholders
- Execute all aspects of the research process with excellence, managing to schedule and budget, writing proposals, designing studies, hypothesizing and analytic planning, synthesizing data and analytics, creating insights and narratives that drive actionable recommendations, and presenting results to client teams
- Proactively support client research needs and goals, contribute innovative ideas and relevant solutions that exceed client expectations upon delivery
- Have broad market research experience and understanding of different methodologies and approaches and how those relate to specific client business needs
- Consistently exceed customer expectations and strengthening relationships to support team revenue growth
- Lead both large-scale and quick-turn projects through collaboration with colleagues
- Bring a strategic perspective to every engagement, turning research findings into a clear story that connects insights to the client’s business priorities and guides decisions and action.
Skills and qualifications
- 5+ years relevant custom research experience, client or supplier side
- Experience with both B2C and B2B research
- Experience in audio/video editing for high-impact deliverables
- Specific interest in trend hunting and noticing new cultural happenings as they emerge
- Strong visual/aesthetic sensibility to bring to highly designed client deliverables
- Bachelor’s Degree required
- Enjoys working in a fast-paced environment, juggling several projects while collaborating with team members and stakeholders
- Highly proficient in the use of Microsoft Word, PowerPoint, Excel and related computer software packages; familiar with using Google Slides for data reporting; SPSS a plus